Food and Beverage Operations Manager

Marriott

Bellevue, WA

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JOB DETAILS

SALARY

$80,170–$84,170 Per Year

SKILLS

Adobe Acrobat, Analysis Skills, Brand Management, Budgeting, Business Administration, Childcare, Coaching, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Employee Assistance Plan, Employee Benefits, Employee Relations, Establish Priorities, Food Services, Food and Beverage Industry, High School Diploma, Hotel Management, Legal Standards, Maintain Compliance, Needs Assessment, Operations Management, People Management, Performance Analysis, Philosophy, Problem Solving Skills, Progress Reports, Quality Metrics, Quality Monitoring, Restaurant, Set Goals, Stock Purchase Plans, Team Lead/Manager, Team Player, Time Management, Trend Analysis

LOCATION

Bellevue, WA

POSTED

30+ days ago

**Additional Information** **Job Number** 26048581 **Job Category** Food and Beverage & Culinary **Location** Seattle Marriott Bellevue, 200 110th Ave NE, Bellevue, Washington, United States, 98004 VIEW ON MAP (https://www.google.com/maps?q=Seattle%20Marriott%20Bellevue%2C%20200%20110th%20Ave%20NE%2C%20Bellevue%2C%20Washington%2C%20United%20States%2C%2098004) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $80,170-$84,170 annually **Bonus Eligible:** Y **JOB SUMMARY** Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Managing Day-to-Day Operations** - Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. - Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. - Supports and supervises an effective monthly self inspection program. - Operates all department equipment as necessary and reports malfunction. - Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. - Encourages and builds mutual trust, respect, and cooperation among team members. - Understands employee positions well enough to perform duties in employees' absence. - Develops specific goals and plans to prioritize, organize, and accomplish work. - Monitors and maintains the productivity level of employees. - Verifies that all team members/supervisors understand the brand specific philosophy. - Maintains the operating budget, and verifies that standards and legal obligations are followed. - Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. - Celebrates and fosters decisions that result in successes as well as failures. - Communicates areas that need attention to staff and follows up to verify understanding. - Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. - Establishes and maintains open, collaborative relationships with employees. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. - Follows property specific second effort and recovery plan. - Stays readily available/ approachable for all team members. - Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Serves as a role model to demonstrate appropriate behaviors. - Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. - Takes proactive approaches when dealing with guest concerns. - Sets a positive example for guest relations. - Stays readily available/ approachable for all guests. - Reviews comment cards and guest satisfaction result with employees. - Responds in a timely manner to customer service department request. **Additional Responsibilities** - Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Analyzes information and evaluates results to choose the best solution and solve problems. - Performs hourly job function if necessary. - Extends professionalism and courtesy to team members at all times. - Comprehends budgets, operating statements and payroll progress report. - Performs other duties, as assigned, to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. **Washington Applicants Only** : Employees will accrue paid sick leave, 0.06154 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

About the Company

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1927

WEBSITE

https://www.marriott.com/