Additional Information: This hotel is owned and operated by an independent franchisee, Castlerock Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
OVERVIEW:
At The Westin Nashville, we are committed to empowering the well-being of our guests and associates through thoughtful service, elevated experiences, and a culture rooted in balance and renewal. As a Food & Beverage Manager, you will play a key role in bringing this vision to life by leading daily operations across our restaurants, bars, banquets, and in-room dining while creating memorable, high-quality guest experiences.
This is a hands-on leadership role where you'll inspire a service-driven team, elevate operational performance, and shape the dining experience in one of Nashville's premier hotel destinations. If you thrive in a fast-paced environment, enjoy developing others, and are passionate about hospitality, this is your opportunity to make an impact.
ESSENTIAL FUNCTIONS:
Lead & Inspire
Guide, coach, and develop F&B supervisors, banquet captains and frontline associates
Foster a culture of collaboration, accountability, and service excellence
Lead by example with integrity, professionalism, and energy
Deliver Exceptional Guest Experiences
Ensure every guest interaction exceeds expectations
Respond quickly and thoughtfully to guest feedback and concerns
Set clear service standards aligned with the Westin brand
Drive Operations
Oversee daily operations across all F&B outlets, including restaurants, bars, and room service
Ensure service quality, cleanliness, and safety standards are consistently met
Support banquet execution to ensure seamless and memorable events
Manage Performance & Financials
Assist in managing budgets, forecasting, and cost controls
Monitor productivity and operational efficiency
Use guest satisfaction data (AOS/GSS) to drive continuous improvement
Develop Your Team
Train, mentor, and support associates to grow their skills and careers
Conduct performance reviews and provide ongoing feedback
Create a positive, engaging work environment focused on learning
Collaborate & Communicate
Partner with hotel leadership to align on goals and strategy
Maintain strong communication through meetings, logs, and daily touchpoints
Promote an open-door, fair, and inclusive workplace culture
WHAT WE'RE LOOKING FOR:
Experience & Education
High school diploma or GED + 4 years of F&B or hospitality experience
OR
Associate's degree (or higher) in Hospitality or related field + 2 years of experience
Key Skills
Strong leadership and team development abilities
Passion for delivering exceptional guest service
Solid financial acumen (budgeting, cost control, forecasting)
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced, dynamic environment
OTHER:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.
Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel's facilities.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
FSLA: Exempt
Reports To: Senior Food & Beverage Manager
Exempt. $68,000 - $72,000
This company is an equal opportunity employer.
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