Qualifications & Requirements:
· Experience: Hospitality degree or comparable experience with a minimum of 10 years management experience in fine dining/high-volume facilities.
· Technical Skills: Expert knowledge of food costing, inventory control, and various POS systems.
· Certifications: Valid California Food Handler Card (Health and Safety Code 113790).
· Communication: Fluent in English; multilingual skills (Chinese, Vietnamese, Tagalog) are highly valued.
Knowledge / Skills / Abilities:
· Strategic Leadership: Self-motivated and confident with strong leadership abilities to manage a diverse workforce.
· Financial Acumen: Advanced knowledge of food costing, inventory control, and accounting necessary to monitor P&L statements.
· Regulatory Expertise: Functional knowledge of 2026 California labor regulations, including SB 553 (Workplace Violence), SB 513 (Records Transparency), and AB 406 (Victim Leave).
· Operational Proficiency: Expert knowledge of food preparation, menu planning, and POS systems.
· Conflict Management: Superior interpersonal and facilitation skills to resolve problems positively with a broad business overview.
· Linguistic Skills: Ability to speak, read, write, and understand English fluently.
Essential Duties:
· Strategic Personnel Management: Directly supervises F&B Lead Persons, Executive Chef, Lead Bartender, and Gift Shop staff. Oversees 24/7 work schedules and ensures total team compliance with company policies.
· Performance Leadership: Conducts recruitment, makes recommendations for hiring, promotions, or terminations, and leads staff development through coaching and disciplinary actions.
· Financial Stewardship: Establishes labor budgets, monitors pay rates, and reviews P&L statements and product usage reports.
· Operational Quality: Oversees menu development and updates at least twice a year; monitors beverage pouring costs and service standards.
· Regulatory & Safety Stewardship: Primary lead for compliance with health and safety codes, including the Workplace Violence Prevention Plan (WVPP) and Food Safety Training.
· 2026 Regulatory Compliance: * Maintains comprehensive training records (SB 513).
· Management reserves the right to assign or reassign duties and responsibilities to this job at any time.
Relationships:
· Internal: Executive Leadership: Reports directly to the President-CEO regarding department P&L, labor budgets, and strategic menu development.
· Direct Reports: Maintains daily communication with F&B Lead Persons, Executive Chef, Lead Bartender, and Gift Shop staff.
· Safety & HR Partners: Collaborates with HR, Security, and Facility Departments to execute the Workplace Violence Prevention Plan (WVPP) and Emergency Preparedness (EPEP) programs.
· Administrative Support: Partners with Accounting and Payroll to ensure strict adherence to purchasing controls and fiscal targets.
· External: Professional Networks: Engages in business-related communication with peers and organizations such as the California Restaurant Association and National Association of Catering Executives.
· Vendor Management: Serves as the primary point of contact for food/beverage vendors and regulatory inspectors.
Provides strategic leadership and general management for all dining and beverage functions within the Lucky Chances Casino facility. This role ensures a high standard of food quality and 24/7 guest service while maintaining strict cost controls and regulatory compliance.
Lucky Chances is more than just a cardroom; it's a vibrant, 24/7 destination in Colma, California, known for providing a premier entertainment and dining experience.
While we're famous for our lively gaming floor featuring poker and California card games, a core part of our operation is our highly regarded, 24-hour culinary service. We pride ourselves on serving a diverse menu, particularly specializing in popular Filipino and Chinese comfort foods that draw customers from across the Bay Area at all hours.