Food and Beverage Coordinator

Food and Beverage Coordinator

Provide administrative support to the Director of Food and Beverage, Executive Chef, General Manager, and Food and Beverage Managers with the daily operation of Food and Beverage restaurant, bar, and/or banquet events.

Potential Career Path Food and Beverage Supervisor - Restaurant Manager

Essential Job Functions

Manage correspondence to include:

• Preparing and responding to emails
• Completing forms
• Writing letters and memorandums

Generate and compile reports:

• Weekly
• Bi-weekly
• Monthly
• For year-end
• Sales report
• Delphi Brains
• POS
• Ultipro

Provide necessary reports to directors and executives upon request.

Perform general office duties such as:

• Ordering supplies
• Filing
• Scanning
• Updating Food and Beverage bulletin boards
• Maintaining hard copy and electronic filing systems as needed
• Scheduling

Contact and respond to all F&B vendors

• Maintain automated reservation line
• Enter reservations in Open Table reservation system appropriately

Assist in keeping guest history accurate and clean database.

Assist in distribution of Food and Beverage information

• Coordinate with marketing manager to ensure all public information and restaurant menus are up to date and accurate

Schedule associates in accordance with current events.

Assist in the creation of menu marketing pieces.

Assist with cleaning reports, health department inspections, liquor license, and Kitchen safety inspection maintenance reports.

Follow up on any discrepancies.

Attend various Food & Beverage meetings and take meeting minutes.

Review associate timesheets to ensure accuracy

• Edit timesheets when needed
• Assist with biweekly payroll
• Track tip reports and enter tips into Ultipro in time for payroll
• Distribute employee timesheet authorization forms and obtain signatures

Assist in preparing or correcting restaurant banquet or special event checks & transactions.

Assist restaurant and Banquet operations during holidays and peak season.

Review BEOs for accuracy and communicate discrepancies to appropriate sales manager or director.

Distribute up to date BEOs and group resumes to Food and Beverage Director, Executive Chef, and Banquet Manager.

Track associate performance and assist with documenting progressive discipline on a timely manner.

Exhibit professional direct and continuous contact with guests, co-workers, and management.

Must have the ability to interact with guests and other associates in a pleasant manner that is consistent with the value of hospitality.

Prepare confidential and sensitive documents.

Coordinate and communicate with People Support daily on activities such as:

• Food Handler and TABC certifications
• Interview schedules and mandatory training

Ensure all sensitive documentation is delivered to People Support and kept on file.

Assist with associate relations when needed.

Operate office equipment such as:

• Photocopy machine
• Scanner

Relay directives, instructions, and telephone messages to Food and Beverage department leaders.

Follow sustainability guidelines and practices related to HHMs EarthView program.

Practice safe work habits.

Perform other duties as requested by hotel management team.

Position Requirements

• Associates degree preferred
• Minimum of two years experience required
• Proficient with all Microsoft Offices and Google programs

Work Environment and Context

• Extended work hours may be required to include some weekends and some holidays
• Required to sit for extended periods
• Lift up to 10 pounds
• Hear
• See
• Speak
• Bend
• Reach
• Use hands and fingers to operate keyboard

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It