About the Role Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.Basic Qualifications High school diploma or equivalentTypically three or more years of experience in quality analysis and measurement activitiesBachelor's degree preferredPreferred Skills / Experience Thorough knowledge and understanding of the products and services applicable to the assigned areaThorough knowledge of the productivity and accuracy standards of the assigned areaStrong knowledge of computer systems used in the assigned areaEffective verbal and written communications skillsProficient computer navigation skills using a variety of software packages including Microsoft Office applicationsWork Setting Requires working from a U.S. Bank location three (3) or more days per week. Current locations: Tempe, AZ; Minneapolis, MN; Fargo, ND; Cincinnati, OH.Benefits Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer‑funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by lawPay Range $64,855.00 – $76,300.00 (based on primary location)EEO & Legal Information U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.E‑Verify: U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.Background checks: U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance. Additional compliance may be required under federal regulations such as FINRA, NMLS registration, RegZ, RegG, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and other applicable guidelines.U.S. Bank will consider qualified applicants with arrest or conviction records for employment.#J-18808-Ljbffr