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Floor Staff

IMAX

Indianapolis, IN

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JOB DETAILS
SALARY
SKILLS
Communication Skills, County Ordinances, Customer Support/Service, Equity Securities, Leading Edge Technology, Point of Sale (POS) Systems, Problem Solving Skills, Resolve Customer Issues, Safety/Work Safety, Sales, Staff Requirements, State Laws and Regulations, Statutory Laws, System Operations, Theater
LOCATION
Indianapolis, IN
POSTED
5 days ago
Be Part of the IMAX Experience.For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world's biggest screens. Our mission is to power awe-inspiring experiences for audiences around the world.Our people make everything wedo possible. We're curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you'll collaborate with purpose in an environment that values innovation, diverse perspectives, and learning at every stage.We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging courageous thinking, we push the limits of imagination and create experiences that redefine what's possible. Careers here are shaped with intention, achievements are shared, and people always come first.With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to The IMAX Experience.Come explore IMAX and create what inspires.Ignite your future with IMAX.About the Role:As a member of the Floor Staff team at the IMAX Theater in the Indiana State Museum, you will be responsible for ensuring the best possible guest experience from the moment people enter the theatre to after they leave. You will be welcoming guests to the IMAX Theater, controlling the traffic flow in the lobby and auditorium, cleaning the lobby, auditorium, and concessions stand and taking/selling tickets or working in the concessions stand.What You'll Do:* Knowing and operating the POS system to sell tickets and concessions to guests* Providing effective customer service, including greeting, directing, ticket-taking, announcements, opening doors and any other customer service duties as required* Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well-maintained between shows* Additional responsibilities as requiredWhat You'll Need:* Availability on nights and weekends* Previous customer service experience is an asset, but not mandatoryNice to Have:* Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner* Follow safe workplace practices in a fast-paced environment* Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managersPerks of the job:* Free movie passes for you and your family* Free parking 24/7 in convenient downtown location* Lifetime supply of popcorn* Flexible work environment* Pay rate starting at $11.00 USD per hour ($11.50 per hour with a valid liquor license), though rates may vary and will be determined on an individual basis,.Position Status:New RoleThis job posting reflects a current vacancy within the organization. The position is active, approved, and intended to be filled as part of our staffing needs. / Cette offre d'emploi reflète un poste actuellement vacant au sein de l'organisation. Le poste est actif, approuvé et destiné à être pourvu dans le cadre de nos besoins en dotation.Hiring Range / Échelle salariale à l'embauche :$11.00 / 11,00$ (per hour / par heure) Placement within this range depends on a candidate's experience, skills, internal equity, and regional market factors. Eligible roles may also receive additional non-discretionary compensation such as shift premiums or overtime pay. / La rémunération finale dans cette échelle sera déterminée en fonction de l'expérience, des compétences, de l'équité interne et de l'emplacement géographique du poste. Une rémunération non discrétionnaire supplémentaire peut s'appliquer lorsque le poste y est admissible.At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization.For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted.IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.In accordance with Ontario's pay transparency requirements, candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable). / Conformément aux exigences de transparence salariale de l'Ontario, les candidats seront informés lorsqu'ils ne seront plus pris en considération pour ce poste. Les communications relatives au statut de votre candidature pourront être envoyées par courriel ou par l'intermédiaire de votre profil de candidat en ligne (le cas échéant).As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams. / Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils technologiques, y compris des systèmes automatisés, pour appuyer l'examen et l'évaluation des candidatures. Ces outils ne prennent pas de décisions finales en matière d'embauche. Toutes les décisions liées à la présélection, aux entrevues et à la sélection sont prises par nos équipes d'acquisition de talents et d'embauche.

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IMAX