Administrative Skills, Clinical Support, Co-Payments, Communication Skills, Customer Support/Service, Data Entry, Dental Insurance, Electronic Medical Records, High School Diploma, Information Technology & Information Systems, Medical Office, Medical Office Administration, Medical Records, Multitasking, Operational Support, Operations, Organizational Skills, Outpatient Care, Physical Therapy, Record Keeping, Team Player, Telephone Skills, Vision Plan
Float Medical Receptionist | Outpatient | Full-time | 5320 Peters Creek Road, Suite C, Roanoke, VA 24019
H2 Health is seeking a full-time Float Medical Receptionist / Patient Coordinator to join our outpatient therapy clinic in Roanoke, VA. This role supports daily front office operations and helps ensure a positive, efficient experience for every patient.
This position is responsible for patient scheduling, front desk operations, insurance verification, and administrative support in a fast-paced outpatient clinic environment.
Your Role:
- Greet patients and visitors in a professional and welcoming manner
- Schedule, confirm, and manage patient appointments
- Answer phones and assist with patient inquiries
- Verify insurance benefits and obtain authorizations as needed
- Collect co-pays and maintain accurate patient records
- Enter and update information in EMR systems
- Support daily clinic operations and coordinate with clinical staff
Requirements
- High school diploma or equivalent required
- Previous experience in a medical office, outpatient clinic, or front desk role preferred
- Strong communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience with insurance verification and scheduling preferred
- Basic computer and data entry skills required
Work Environment
- Full-time position
- On-site in Roanoke, VA
- Outpatient physical therapy clinic setting
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Opportunities for training and advancement
- Team-oriented work environment
Apply
Apply today to join H2 Health and support a team focused on delivering high-quality outpatient care.
H2 Health is an equal opportunity employer.