The Floating Customer Service Supervisor oversees branch operations, staff supervision, and customer service across multiple locations in the East Bay region, including Fall River, Tiverton, Westport, Little Compton, Portsmouth, and Bristol.
They ensure high-quality interactions, process transactions accurately, and promote relationship development and bank products.
The role involves coaching tellers, managing staffing, controlling cash vaults, and maintaining operational compliance.
Ideal candidates have at least 1 year of teller experience, strong supervisory skills, and excellent communication.
The position may require bilingual skills (Spanish/Portuguese), physical ability to lift up to 50 lbs, and flexibility to work evenings or weekends. Mileage reimbursement may be available.
Proficiency with bank equipment and a customer-focused attitude are essential.