FITNESS FLOOR ATTENDANT

JOB SUMMARY: Under the general supervision of the RFC Fitness Operations Supervisor, The Fitness Floor Attendant is responsible for maintaining a clean, organized, safe, and welcoming fitness environment for members and guests. This role provides excellent customer service, assists members with basic fitness floor orientation, and helps ensure equipment and workout spaces are properly maintained throughout the facility. The H-F Park District's mission statement is "to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment".

ESSENTIAL JOB RESPONSIBILITIES:

• Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous, and helpful service.
• Maintain cleanliness and organization of the fitness floor and workout areas.
• Re-rack weights, dumbbells, plates, and other equipment throughout shifts.
• Wipe down and sanitize fitness equipment and machines regularly.
• Empty garbage and replace liners as needed.
• Refill disinfectant wipes and cleaning stations throughout the facility.
• Keep shared spaces tidy and free of clutter.
• Organize fitness storage closets and equipment areas.
• Provide basic fitness floor orientations and demonstrate proper use of cardio and strength equipment.
• Greet and interact positively with members and guests.
• Answer questions regarding facility policies, programs, activities, and current events.
• Help reinforce club policies and promote proper fitness floor etiquette.
• Monitor fitness areas to promote a safe and respectful workout environment.
• Report equipment issues, safety concerns, or maintenance needs to supervisors.
• Assist staff with special events, promotions, or department needs as assigned.
• Other related job duties as assigned.

COGNITIVE SKILLS REQUIRED:

• Likes to work with and serve the public.
• Must be able to work independently, be a self-starter and work as part of the team.

JOB SKILLS AND QUALIFICATIONS:

• Strong customer service and communication skills
• Friendly, approachable, and professional attitude
• Ability to work independently and stay proactive during shifts
• General knowledge of fitness and exercise equipment preferred
• Ability to lift and move fitness equipment and weights as needed
• Knowledge of strength and cardio equipment operation
• Ability to create a welcoming and motivating atmosphere for members of all fitness levels.

EDUCATION AND TRAINING:

• Experience working in a fitness, recreation, or customer service environment
• CPR/AED, First Aid Certified or ability to acquire upon hire.

PHYSICAL REQUIREMENTS:

STANDING: Minimal

SITTING: N/A

WALKING: Extensive around facility

LIFTING: Minimum: up to 50 lbs. / 75 lbs. with assistance

STOOPING: Occasional to frequent

REACHING: Upper cleaning

CLIMBING: 20 foot ladders, stairs

VERBAL: Must communicate well with staff and members

VISION: Be able to read small print

WORK ENVIRONMENT:

• Active fitness environment with frequent walking, standing, bending, lifting, and cleaning
• Evening and weekend availability may be required

Part-Time Benefits:

• Discounted individual fitness membership at Racquet Fitness Center
• Discounted golf fees and driving range tokens at Coyote Run
• Individual admission to open skate at H-F Ice Arena
• Individual Lions pool pass
• 20% off (1) facility rental/year
• 20% off birthday party package for child(ren)
• 20% off program fees
• Irons Oaks ropes course & climbing tower
• Individual ski rental at Irons Oaks (cross-country skiing)
• 457 Retirement Plan
• Participation in Illinois Municipal Retirement Fund - only available if required minimum hours are met (work more than 1,000 hours in a year).
• Additional benefits for facility employees only.
• Paid CPR/AED training and certification
• Paid Leave Time Off