Job Summary:
The Fitness Center Supervisor plays a key leadership role at the Jewish Community Center (JCC), overseeing facility operations, including safety and security in the evenings and on weekends. This position is responsible for supporting both the Member Services and Fitness Floor staff to ensure a welcoming, safe, and well-managed environment for members, guests. As the on-site decision-maker, the Fitness Center Supervisor handles real-time problem-solving, supports staff, and upholds the mission and values of the JCC.
Key Responsibilities:
Serve as Fitness Center Supervisor during evening and weekend shifts
Support staff at the Member Services Desk and on the Fitness Floor
Responsible for membership tours and follow-ups
Respond promptly and professionally to member & staff concerns, incidents, or emergencies
Responsible for following and executing Emergency Preparedness Plan in coordination with the Chief of Facilities & Security Officer
Ensure all areas of the facility are safe, clean, and operating
Report issues, feedback, and shift summaries to Member Relations & Fitness Floor Manager daily
Maintain a visible, approachable presence for both members and staff
Tracks and updates fitness equipment maintenance logs
Other duties as assigned
Qualifications:
Customer and sales service experience preferred
Must be proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with learning new software systems
Demonstrates leadership and conflict-resolution skills
Ability to make sound decisions quickly and calmly
Degree in Exercise Science preferred
Excellent communication and interpersonal abilities
CPR/AED certification (or ability to obtain upon hire)
Hours:
Evenings and weekends