Fire Alarm Technician I

Cana Communications, an Eagle Fire-owned company, has been helping protect people and property with life safety systems since 1982. We offer a broad range of services and programs in fire alarm, security, and communications systems designed to meet the specific needs of each facility we serve.

Join Our Growing Team:

As we expand across VA, NC, SC, GA, AL, TN, and TX we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Benefits:

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program
• Relocation Assistance
• Employee and Family Medical Coverage with low employee contribution rates
• 401k with company match
• Company paid Life & Disability insurance.
• Apprenticeship opportunities
• Boot Reimbursement (1x a year)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Test Reimbursement
• Tuition Reimbursement
• Uniforms Provided

JOB DESCRIPTION

The Fire Alarm Technician I ensures high-quality installations, maintenance, and service of electronic systems such as security, fire alarms, CCTV, access control, sound, intercom, voice/data, and nurse call systems. The role involves troubleshooting, programming, and repairing systems while fostering strong relationships with customers, co-workers, and suppliers.

RESPONSIBILITIES

• Program, test, troubleshoot, and repair electronic systems.
• Read and interpret blueprints, wiring diagrams, and schematics.
• Complete service calls and installations on time and within budget.
• Maintain logs, manuals, and documentation for all work performed.
• Provide on-call support for after-hours service as assigned.
• Ensure tools, materials, and equipment are secure on-site or in vehicles.
• Build strong relationships with customers and ensure satisfaction.
• Complete service projects on time and within budget.
• Maintain quality standards and resolve customer complaints.
• Exhibit strong time management, initiative, and teamwork.

QUALIFICATIONS

• Education, experience, and certification as specified in the job description (or equivalent combination)
• Exhibits characteristics consistent with encouraging Team concept
• Excellent communication skills, verbal and written
• Able to speak, read, and write English fluently
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Self-starter with the ability to work alone
• Excellent organizational skills
• Valid drivers license and acceptable driving record
• Able to handle multiple projects and identify priorities
• Able to interact well with all levels of individuals, internally and externally
• Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull
• Able to drive a vehicle
• Able to travel and stay out of town as needed
• Able to operate and efficiently use measuring instruments and gauges and assorted industry related devices
• Able to work in extremely cold and extremely hot temperatures
• Able to work while exposed to loud sounds and noise levels

Ready to Join a Growing Team?
At Eagle Fire, you’ll gain more than a job—you’ll join a company committed to safety, professionalism, and career development while making a real difference in protecting lives and property.

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.