Findlay Honda BDC Service Appointment Coordinator

Findlay Honda Spokane

Spokane, Washington

JOB DETAILS
SKILLS
Business Development, Business Growth, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Financial Management, Lead Generation, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Retail, Sales, Sales Prospecting, Short Messaging Service (SMS), Telephone Skills, Vision Plan, Writing Skills, eCommerce
LOCATION
Spokane, Washington
POSTED
30+ days ago

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. 

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day. 

We are seeking a results driven Business Development. This position will execute on our digital lead generation system. Experience working in retail automotive is not necessary. Candidates with experience working as a Sales Consultant, Finance Manager or BDC Rep are encouraged to apply. We will offer excellent ground floor training & show you the ropes of retail automotive. 

Compensation:

  •  $20.00- $22.00 per hour

Benefits:

  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary
  • Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off.
  • Medical
  • Dental and Vision insurance
  • 401K

Responsibilities:

  • Assist with internet business development lead management
  • Expect to utilize CRM daily and log incoming traffic
  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management
  • Assist customers in appropriate vehicle selection – be the product expert & sounding board
  • Direct customers to product information resources, including those available on the internet

Qualifications:

  • Comfortable texting and emailing with customers daily
  • Entering leads into our CRM daily
  • Answering customer calls daily
  • Superior communication skills, both oral and written
  • Outstanding organizational skills
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure

About the Company

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Findlay Honda Spokane