This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4586535
Arkansas Federal Credit Union
Financial Service Representative
US-AR-Bryant
Job ID: 2025-3483
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service/Support
Bryant
Overview
## Working at Arkansas Federal Credit Union
Who we are
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and
well-rounded individuals to build our team. Arkansas Federal, the
largest credit union in the state, emphasizes employee engagement and
outstanding service for our members. You are encouraged to challenge the
status quo and bring new ideas to every aspect of the organization. With
an open door policy from the top to the bottom, we are able to
professionally develop our staff to cultivate talent and leaders. We
strive to make a difference in the lives of our Team Members, Members,
Business Partners, and our Communities. Arkansas Federal is proud to be
named one of Arkansass Best Places to work.
What we offer
- Earn up to $24/hr!
- NO Weekends!
- Opportunity to make a difference in the lives of our members, team &
communities
- Learning and development opportunities
- Paid community involvement up to 48 hours for hourly employees and
unlimited for salaried employees
- Medical, dental, vision & life insurance
- Long- & short-term disability
- 401(k) with employer match plus additional pension plan at $0 cost
to employee
- Tuition reimbursement
- 4 weeks paid time off plus 11 paid holidays in the first year
- Advancement opportunities
- Arkansas Federal Credit Union membership
Responsibilities
The role
As a Financial Service Representative, you serve as an advocate and
financial expert dedicated to helping members achieve their financial
goals. Using a proven methodology that allows you to engage in
meaningful conversations with the members to better understand their
financial needs is your primary role. By having conversations, you will
be able to serve members with the right products at the right time to
help the member achieve financial success.
- Build positive relationships and earn member trust to retain
long-term connections
- Responsible for understanding Arkansas Federal products and services
in order to enhance the member experience, deepen relationships and
attract new members to Arkansas Federal
- Use a proven model to identify members needs in order to make
financial recommendations
- Member account maintenance
- Guide and assist members and business partners through loan
applications and other member requests
Qualifications
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum
of 2 years' related customer service experience
Educated with at least a hig
Equal employment opportunity, including veterans and individuals with
disabilities.
PI278932403
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Arkansas Federal Credit Union