Banking Services, Communication Skills, Credit Union, Cross-Selling, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Disability Insurance, English Language, Establish Priorities, Finance, Financial Services, Financial Transactions, Information/Data Security (InfoSec), Licensing, Life Insurance, Multilingual, Multitasking, Philosophy, Presentation/Verbal Skills, Reconciliation, Service Delivery, Spanish Language, Team Player, Transaction Processing/Management, Vision Plan, Writing Skills
Earthmover Credit Union (ECU) has proudly served our community for more than 60 years. Guided by our "People Helping People" philosophy, we are committed to delivering exceptional service and helping our members achieve their financial goals.
We are currently seeking a BilingualFinancial Service Representative to join our team at our Aurora Branch. As the first point of contact for our members, you will play a vital role in creating positive member experiences while assisting with a variety of financial transactions and services.
If you are passionate about helping others, enjoy building relationships, and are looking for an opportunity to grow your career in the financial industry, we'd love to hear from you.
Why Join ECU?
We offer a competitive compensation package and outstanding benefits, including:
- Competitive hourly pay: $18–$20 per hour (based on credit union or banking experience)
- Supportive and team-oriented work environment
- Medical, dental, and vision insurance
- Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
- Generous Paid Time Off and Holiday pay
- Annual bonus opportunities
- Cross-selling incentives
- 10% employer contribution to your 401(k)
- Career development and advancement opportunities within the credit union industry
Responsibilities
- Deliver exceptional service to members
- Process member transactions including deposits, withdrawals, transfers, and loan payments
- Educate members on products and services that meet their financial needs
- Open new accounts and assist members with loan applications
- Balance and reconcile cash drawers daily
- Address member questions and concerns professionally and efficiently
- Maintain the confidentiality and security of member information
- Follow all credit union policies, procedures, and regulatory requirements
Schedule & Location Requirements
- Available Monday through Friday between 8:45 a.m. and 5:00 p.m. (occasional hours until 6:00 p.m.)
- Available Saturdays from 7:45 a.m. to 1:00 p.m.
- Willing to work at any of our five branch locations:
- Batavia
- Oswego
- Yorkville
- Aurora
- Montgomery
Requirements:
- Previous credit union or banking experience
- Bilingual (English/Spanish)
- Ability to become a Notary Public within 12 months of employment
- NMLS licensed or ability to obtain licensing
- Strong customer service and relationship-building skills
- Ability to handle challenging situations with professionalism and empathy
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Cash-handling experience
- Ability to multitask and prioritize in a fast-paced environment
- Team-oriented mindset with a willingness to collaborate and support others
Join a team that is committed to making a difference in the lives of our members and our community. Apply today and discover why ECU is a great place to build your career.
At Earthmover Credit Union, we value diversity and strive to create an inclusive workplace where all employees feel respected and valued. We encourage all qualified candidates to apply, regardless of their race, ethnicity, gender, religion, sexual orientation, age, or disability status. If you are looking for a great opportunity to work with a dynamic team and make a difference in the lives of our members, please apply today!
Compensation details: 18-20 Hourly Wage
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