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Financial Resources Specialist

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$19.02–$26.48
SKILLS
Analysis Skills, Case Management, Child Development, Child and Youth Services, Childcare, Customer Service Systems, Customer Support/Service, Department of Health and Human Services, Detail Oriented, Federal Laws and Regulations, Financial Services, Healthcare Providers, Hospital, Identify Issues, Interpret Regulations, Organizational Skills, Problem Solving Skills, Psychiatry and Mental Health, Public Health, Quality Assurance, Quality Management, Regulations, Safety/Work Safety, State Laws and Regulations, Systems Administration/Management, Time Management
LOCATION
Augusta, Maine
POSTED
4 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Date: June 3, 2026

Closing Date: June 16, 2026

Job Class Code: 0077

Grade: 18 (Professional & Technical Svcs)

Salary: $19.02 - $26.48 per hour

Position Number: 02000-3438

Location: Augusta

This position is 35 hours per week

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As a Financial Resources Specialist, you will help families improve their lives by providing them access to subsidies for childcare, enabling parents or guardians to be able to work or attend school. You will obtain and evaluate information from families in order to complete determinations and re-determinations of eligibility for childcare subsidies. You will ensure this information is entered into automated client information systems in an accurate and timely manner. You will initiate and monitor payments to providers. You will communicate directly with families and providers in order to obtain information and explain unit, state and federal rules, regulations and policies.

This position will also have:
  • The ability to interpret and apply laws, regulations, and policy guidance.
  • Experience working with eligibility determination systems or case management platforms.
  • Strong organizational skills and attention to detail.
  • The ability to manage competing priorities and deadlines in a high-volume environment.
  • The ability to handle confidential and sensitive information professionally.
  • Strong analytical and financial review skills.

Minimum Qualifications:

A four (4) year combination of education, training, and/or progressively responsible experience performing administrative and/or complex clerical tasks including experience which demonstrates interviewing and data gathering skills as needed to form basis for judgments in eligibility determinations.

The backgrounds of well-qualified candidates should demonstrate the following competencies:
  • Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public
  • Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
  • Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
  • Problem Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
  • Professionalism: Consistently represent the Department with respect, integrity, and accountability.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within the Department of Health and Human Services (DHHS) is responsible for ensuring the safety, permanency and well-being of children and families throughout Maine. The Office of Child and Family Services manages the Child Care Development Block Grant which provides Child Care Subsidy to eligible families. The Unit also evaluates and manages quality initiatives designed to improve the quality of childcare programs for all children.

Application Information:

For additional information about this position please contact Diane Perry at Diane.Perry@Maine.gov

To apply, please upload a recent resume (if available) and cover letter addressing each of the co

About the Company

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State of Maine