Financial Counselor Patient Access at UnitedHealth Group
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Financial Counselor Patient Access
Presque Isle Maine
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Financial Counselor Patient Access
Requisition number 2353855
Job category Healthcare Delivery
Primary location Presque Isle ME
Date posted 04202026
Overtime status Non-exempt
Travel No
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3000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Northern Light Health in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine we work to personalize and streamline health care for our communities. If the place for you is at a large medical center a rural community practice or home care you will find it here. Join our compassionate culture enjoy meaningful benefits and discover the meaning behind Caring. Connecting. Growing together.
The Inpatient Financial Counselor Patient Access primary function is to ensure constant and reliable cash flow maximize revenue collections minimize accounts receivable losses bad debt and promote excellent public relations. The Financial Counselor is responsible to ensure all accounts passing through the unit are screened for linkage opportunities and appropriate actions are completed.
Our office is located at 140 Academy Street Presque Isle Maine 04769.
We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities
Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility coverage levels and billing requirements
Counsels patients as to financial responsibility while assessing suitability for in-house programs of Free Care Discounted Care and Payment Plans.
Ensure all accounts are screened for linkage opportunities and appropriate actions are completed
Performs a daily check of all qualifying inpatients and assessesoffers financial assistance prior to discharge
Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping
Records and prepares statistics for outreach of financial assistance programs offered
Maximizes revenue collections
Minimizes accounts receivable losses bad debt by use of workflows technology and tools provided
Maintains a safe environment complying with NLH policies and procedures reports and directly addresses environmental hazards and violations of patient safety policy andor protocol when involved or observed
May perform other duties upon request
Identifies outstanding balances from patients previous visits and attempts to collect any amount due
Functions as a Superuser for primary computer systems
Proactively identifies process improvement opportunities
Works on Special Projects as needed
Performs the duties of a Financial Counselor Patient Access
Maintains up - to - date knowledge of specific admission registration and pre - registration requirements for all areas
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.