The Financial Counselor verifies benefits and eligibility for patient admissions, completes registration, and assists with financial documentation. They provide patient financial counseling, collect out-of-pocket payments, and coordinate with departments to secure timely authorizations. The role involves identifying payment risks, ensuring compliance, and acting as a resource for admissions and financial procedures. The counselor trains staff, develops policies, and maintains high integrity in billing practices.
Qualifications include a high school diploma, at least two years of experience in admissions or collections, and knowledge of managed care, insurance benefits, and business software. The position requires strong communication skills and understanding of insurance plans to interpret benefits and calculate costs.
Overall, the role supports smooth admissions processes, ensures accurate financial procedures, and promotes compliance within a behavioral health facility.
Founded in 1979 by our Chairman and CEO Alan B. Miller, Universal Health Services, Inc. (NYSE: UHS) is one of the largest and most respected hospital management companies in the nation. A pioneer and leader in our industry, UHS attributes our longevity and success to our unwavering commitment to putting patients first in all the communities we are proud to call home.
UHS and our affiliates provide high quality, compassionate care across 320+ acute care hospitals, behavioral health and residential treatment facilities and outpatient care centers across the U.S., Puerto Rico and then United Kingdom. UHS strives to be the provider and employer of choice in every community we call home and we are committed to continually enhancing our programs and service offerings. To this end, UHS invests hundreds of millions annually (and well over $1 billion in the past three years) in facility and technology upgrades to drive innovation, improve safety and optimize the patient experience. We are also proud to provide millions in uncompensated and charity care annually.