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Financial Center Manager - Valley Mall Financial Center Harrisonburg, Virginia Additional locations Apply × To proceed with your application, you must be at least 18 years of age.
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Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
Job Description
This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals.
Job Expectations
Managerial Responsibilities
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above.
Opportunity & Inclusion Champion Creates an inclusive team where members are treated fairly and respectfully.
Manager of Process & Data Demonstrates and expects process knowledge, data-driven decisions, simplicity, and continuous improvement.
Enterprise Advocate & Communicator Delivers clear and concise messages that motivate, convey the why, and connects contributions to business results.
Risk Manager Leads and encourages the identification, escalation, and resolution of potential risks.
People Manager & Coach Knows and develops team members through coaching and feedback.
Financial Steward Manages expenses and demonstrates an owners mindset.
Enterprise Talent Leader Recruits, on-boards, and develops talent and supports talent mobility for career growth.
Driver of Business Outcomes Delivers results through effective team management, structure, and routines.
Required Qualifications
1 year of leadership experience demonstrated through one or a combination of the following:
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment, and drive to deliver an experience that improves our clients financial lives.
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Applies strong critical thinking and problem-solving skills to meet clients needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Can manage complexity, prioritize tasks, delegate, and execute in a fast-paced environment.
Can interpret performance results, find opportunities to drive success, and hold others accountable to results.
Must be able to work weekends and/or extended hours.
Desired Qualifications
1 year of management experience, including hiring, coaching, and developing direct reports.
Experience in financial services and knowledge of financial services industry products and solutions.
Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
Bilingual skills
Skills
Minimum Education Requirement
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To proceed with your application, you must be at least 18 years of age. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge