Financial Aid Specialist CL2

This position provides the administrative support for all aspects of scholarship awarding: processing of department awards, outside scholarship checks, schedule of collections, account reconciliation, awarding to student accounts, liaison with departments and scholarship providers, coordinating scholarship billing, and imaging financial aid records. Coordinate the scholarship account exchanges for need-based scholarships and merit scholarship programs. Select and award restricted scholarship funds. In addition, the position processes housing and residency changes for students, participates in the direct customer service area activities of the office, and trains and supervises student employees. Full-time, regular position, 40 hours per week, 5 days per week. Normal daily work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m. This position pays $20.39/hour, or applicable transfer rate in accordance with the ACSUM collective bargaining agreement.

Essential duties and responsibilities include, but are not limited to:

• Provide administrative support for the scholarship team.
• Process department awards and checks from scholarship donors, post to student accounts.
• Work with the Assistant Director to reconcile the outside scholarship clearing account.
• Calculate on a daily basis all checks received and process a schedule of collections for daily deposit. Maintain spreadsheets for deposits and disbursements.
• Coordinate the scholarship billing with the billing team.
• Assist with updating information in ScholarshipUniverse, our scholarship management system.
• Liaison with multiple outside scholarship agencies, donors, and department staff.
• Coordinate the imaging of all Student Financial Services documents.
• Coordinate the scholarship account exchanges for need-based scholarships and merit scholarship programs.
• Select and award restricted scholarship funds and notify recipients.
• Process residency and housing changes for students; adjust budgets and awards as needed.
• Evaluate the impact of additional assistance for UMaine students. Adjust other financial aid in accordance with federal, state and University regulations and policy as appropriate.
• Participate in the direct customer service activities of the office, interpreting policy and responding to non-routine requests.
• Supervise and coordinate the work of student employees in the scholarship area including preparing and maintaining written procedures for a variety of tasks.

About the University:

The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu.

The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.

UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.

Qualifications:

Required:

• High school diploma or equivalent (G.E.D.) AND two years experience in financial aid.
• Ability to develop specialized program knowledge across multiple areas.
• Comfortable in a fast-paced, highly computerized environment.
• Excellent verbal, written and interpersonal communication skills.
• Attention to detail, a high level of accuracy and the ability to prioritize multiple tasks.
• Understanding and the ability to deliver outstanding direct customer service for the office.
• High degree of experience with Microsoft Word and Microsoft Excel.

Preferred:

• Knowledge of PeopleSoft /MaineStreet, imaging systems, and Google Programs.

Other Information:

To be considered for this position you will need to "Apply" and upload the documentation listed below:

1.) a cover letter which describes your experience, interests, and suitability for the position

2.) a resume/curriculum vitae

Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.

Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

For full consideration, materials must be submitted by 4:30 p.m. EST on July 10, 2026.

The successful applicant is subject to appropriate background screening.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.

Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.