Financial Aid Advisor

Financial Aid Advisor

Salary

$40,535.07 - $50,085.71 Annually

Location

Winter Haven

Job Type

Full-Time

Job Number

202600125

Org

Financial Aid Administration

Opening Date

06/18/2026

Closing Date

7/17/2026 8:00 AM Eastern

• Description
• Benefits
• Questions

Please label all uploaded documents with your full name (for example: Jane_Doe_Resume). This helps ensure your materials are properly matched to your application.

If you are a currently active Polk State College employee, please create an account using your polk.edu staff email address. Our HR system will not recognize you as an active employee.

Description

The Financial Aid Advisor supports learning by assisting the administration of federal, state, institutional and outside agency funds that have been allocated for student financial assistance. Performs moderately routine, diverse clerical work in a complex Financial Aid Department. General policies can be applied to most work situations; however, moderate decision-making is required under limited supervision.

Essential Functions/Duties

• Demonstrate customer orientation in all interactions with students and PSC employees. Students should feel valued and pleased in all interactions with PSC staff.
• Analyze financial aid applications, collect data, and Prepare folios for all financial aid applications, and notify students of financial aid awards.
• Verify student aid reports and help students/parents make necessary corrections.
• Assist students/parents with completion of application materials.
• Mail award and tracking letters to students and prepare loan packets for mailing to students upon loan approval.
• Compile and process all college work study student documents and verify time sheets for employment.
• Counsels students, prospective students and parents on all matters relating to financial aid.
• Answer general and specific questions regarding the College Admissions, Financial Aid and Registration procedures, course offerings, fees, and office hours.
• Conducts internal and external financial aid workshops.
• Audit student files for accurate paperwork within the federal and state guidelines.
• Assist in various aspects of departmental financial and accounting processes.
• Other duties as assigned.

Typical Qualifications

Required Skills:

• The ability to establish an effective rapport with part-time and full-time faculty.
• Good organizational skills, with special attention to detail.
• Good oral and written communication skills.
• Ability to work well with others.
• General office skills.
• Experience with computers, word processing, spreadsheets, and databases.
• Ability to maintain confidential information.
• Superior customer service skills.

Working Conditions/Additional Information

• During the first of each semester must be available to work evening hours to start the semester.
• Sometimes it requires coming in in the evenings, early in the mornings, and on Saturdays to start various workshops.
• Must be able to work proficiently in a busy, multi-office work area.
• Must be flexible and able to adapt well to changes.

Salary and Benefits Information

• This position is level P12.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

Required Education:

• A bachelor's degree from a regionally accredited institution is required.

Alternate credential:

• An associate's degree from a regionally accredited institution with 2 years of experience in higher education financial aid or other student services function.

Alternate credential:

• A high school diploma (or equivalent) institution with 3 years of experience in student financial aid or other student services functions.

Preferred Education:

• Bachelor's degree in business management, finance, accounting, or related field preferred.

Required Experience:

• One year of experience in a student financial aid or other student services function.
• Two administrative, clerical, or general office work experience is required.

Preferred Experience:

• Experience at a community/state college is preferred.

Supplemental Information

Submissions that do not include all parts of the following required information will not be considered:

• a resume.
• an electronic job application (all sections MUST be completed).

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Equal Opportunity Statement

Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. For information about the College's equal access and equal opportunity policies and procedures, or to file a complaint, please contact:

Title IX Coordinator

3425 Winter Lake Road

Lakeland, FL 33803

863.669.2903

compliance@polk.edu

For additional information, visit polk.edu/compliance

We encourage applicants to provide feedback on their experience or request help at Careers@polk.edu.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

To learn more details, visit our benefits page.

01

Are you over the age of 18?

• Yes
• No

02

Are you currently authorized to work in the United States for any U.S. employer?

• Yes
• No

03

Will you now or in the future require any type of employer sponsorship or immigration-related support to legally work for Polk State College? (This includes but is not limited to the following: H-1B, H-1B1, J-1, TN, E-3, O-1, F-1 CPT, F-1 OPT, F-1 STEM OPT.)

• Yes
• No

04

Are you currently in a period of F-1 CPT or OPT or seeking employment under one of these programs?

• Yes
• No

05

Are you a United States Veteran or a qualifying family member seeking to use Veterans Preference? (Please upload your DD-214 documents to your profile/application.)

• Yes
• No

06

Are you a current employee at Polk State College?

• Yes
• No

07

Are you bilingual?

• Yes
• No

08

I am able to work 100% on campus and I do not require a remote or hybrid schedule.

• Yes
• No

09

Which statement below best describes the highest level of education you have completed?

• High School Diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Masters Degree + 18 graduate hours
• Doctorate Degree

10

How many years of professional experience in a student financial aid or other student services function do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years experience
• 3 years but less than 5 years experience
• More than 5 years experience

11

How many years of professional administrative, clerical, or general office work experience do you have?

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years experience
• 3 years but less than 5 years experience
• More than 5 years experience

12

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during the interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree
• No, I do not agree

Required Question

Employer Polk State College

Address 999 Avenue H NE

Winter Haven, Florida, 33881

Phone 8632971055

Website www.polk.edu