If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Professional 303
Pay Range: $ - $
Job Description
Job Profile Summary:
A Financial Aid Administrator is a professional contributor position requiring federal and state financial aid knowledge and skills. The FAA will need to understand all the financial aid processes from Precertification to Packaging including the ability to understand and process all aspects of a student's Financial Aid eligibility. This position will ensure compliance with the Department of Education regulations. This position is focused primarily on processing financial aid and works with the Financial Aid Counselor team in areas of need. Thoroughly research student accounts and understand all aspects of financial aid regulations and ensure compliance. Exercise independent judgment with complex assignments using standard practices, methods, policies and procedures to determine appropriate action. Assignment to the processing team most in need. The FAA position will require independent work and student financial aid knowledge.
This individual must have the ability to move from varying Financial Aid Teams within WGU, process a student's Financial Aid Award at any point of the process, and work flexibly with the Associate Director to determine the departments immediate needs.
Essential Functions and Responsibilities:
* Banner Financial Aid Subject Matter Expert
* Provide systems training for upgrades, new releases or new products and assist with regression testing for the Banner Financial Aid module
* Work with EdTech, Engineers, and Business colleagues explaining complex data and research issues in a professional manner to provide comprehensive and high-level technology support for the Financial Aid Department
* Establish and maintain relationships with 3rd party vendors and software providers and act as liaison with these external companies
* Work directly with end-users to track, troubleshoot and resolve issues/problems with Financial Aid systems, specifically: Banner; SalesForce, OnBase products, and Campus Logic products.
* Administer and maintain FA Sharepoint site
* Produce custom and standard reports, and in-depth analysis of Financial Aid data, using Oracle SQL Developer
* Troubleshoot and resolve issues related to daily data load process of ISIR and COD files... For full info follow application link.
Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disabilit
y, veteran status, sexual orientation or any other classification protected by federal, state or local law.
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WESTERN GOVERNORS UNIVERSITY