Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst)

San Jose City Council

San Jose, CA

JOB DETAILS
SALARY
$163,035.60–$198,525.60 Per Year
SKILLS
Accounts Payable, Accounts Receivable, Agriculture, Analysis Skills, Artificial Intelligence (AI), Asset Management, Automation, Banking Services, Best Practices, Billing, Budget Management, Business Processes, Business Solutions, Business Support, Coaching, Communication Skills, Computer Skills, Conflict Resolution, Continuous Improvement, Crystal Reports, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Data Analysis, Data Management, Database Extract Transform and Load (ETL), Delivery Management, ERP (Enterprise Resource Planning), English Language, Enterprise Applications, Enterprise Architecture, Establish Priorities, Federal Laws and Regulations, Finance, Finance Software, Financial Management, Financial Operations, Financial Planning, Financial Reporting, Financial Systems, General Ledger Accounting, IT Requirements, Incident Management, Information Technology & Information Systems, Internet Security, Interpersonal Skills, Leadership, Leading Edge Technology, Local Government, Management of Information Systems/Technology (MIS), Mentoring, Metrics, Microsoft Windows Operating System, Microsoft Windows Server, Multilingual, Operational Support, People Management, Performance Management, Power BI, Problem Solving Skills, Procurement Management, Production Management, Production Systems, Program Planning, Project Lifecycle, Project Management Software, Project/Program Management, Reporting Skills, Resource Management, Revenue Management, SQL (Structured Query Language), Scripting (Scripting Languages), Service Level Agreement (SLA), Software Administration, Software Configuration Management, Software Development, Software Development Lifecycle (SDLC), State Laws and Regulations, Strategic Planning, System Operations, System Test, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Team Player, Technical Delivery, Technical Leadership, Technical Support, Technical/Engineering Design, Technology Analysis, Test Plan/Schedule, Testing, Time Management, WSH (Windows Script Host) Scripting Language, Web Services, Windows PowerShell, eBusiness
LOCATION
San Jose, CA
POSTED
30+ days ago

Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst)

Salary

$163,035.60 - $198,525.60 Annually

Location

San Jose Metropolitan Area

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

202601543

DEPART

Information Technology

Opening Date

05/06/2026

  • Description
  • Benefits
  • Questions

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.

About the Department

The Information Technology Department's (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.

Promoting the City's commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department's website to learn about our culture, vision, leadership, and innovative initiatives.

Position Duties

NOTE - The first review of applications will be on Monday, May 18, 2026. Please submit your application by 11:59 p.m. (PST) on Friday, May 15, 2026, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 25, 2026.

The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, centralized cashiering and enterprise revenue management solution and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team.

This position requires leadership skills and the ability to manage teams in solution design, system configuration, testing, and delivery of best-in-class capabilities supporting Finance operations. We are seeking an individual who is willing to adapt to an ever-changing environment.

The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules.

Duties may include but are not limited to:

  • Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System, Centralized Cashering system and Enterprise Reporting System.
  • Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable.
  • Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications.
  • Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations.
  • Developing technical guidelines and governance framework to ensure best practices are followed.
  • Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows.
  • Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews.
  • Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications.
  • Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities.
  • Ensuring a high level of customer satisfaction for services and products provided.
  • Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies.
  • Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows.
  • Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing integrations and interfaces between applications in a secure manager, and managing applications on Windows environments.

Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change.

Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

  • Salary Range (including the 5% NPWI): $163,035.62 - $198,525.60

The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit

Minimum Qualifications

Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support.

Acceptable Substitutions:

  • Additional years of increasingly responsible, directly related work experience may be substituted for education on a year-for-year basis up to two (2) years.
  • Completion of a Masters Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions or application development and/or support.

Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office.

Other Qualifications

The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations.

Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills -Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other peoples ideas and thoughts.

Supervision -Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Selection Process:

The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions.You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at felipa.perez@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the Citys benefits page for detailed information on coverage, cost, and dependent coverage.

For information on the City's Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

01

What is the highest level of education you have completed?

  • High School Diploma or the equivalent (GED)
  • College (1 to 29 semester units/ 1 to 44 quarter units)
  • College (30 to 59 semester units/ 45 to 89 quarter units)
  • College (60 to 89 semester units/ 90 to 134 quarter units)
  • College (90 to 119 semester units/ 135 to 179 quarter units)
  • College (120 or more semester units/ 180 or more quarter units)
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctoral Degree
  • Other
  • None of the above

02

If you have a Bachelors degree or higher from an accredited college or university in a related field, please state the field of study and the issuing accredited college or university.

03

How many years of experience do you have in computer applications, systems, networks, or telecommunications work? Please Note: One year of Full-Time experience = 2080 Hours.

  • Fewer than five (5) years
  • Five (5) years - Six (6) years
  • Six (6) - Seven (7) years
  • Seven (7) years or more

04

Of the experience in the above question, how many years have included responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support.

  • Fewer than two (2) years
  • Two (2) years or more

05

Please select the following finance applications and modules where you have in-depth functional and hands-on technical experience in the implementation, configuration, troubleshooting, management, and on-going support (SELECT ALL THAT APPLY):

  • Finance Management Systems
  • Revenue Collection Systems
  • Billing Systems
  • Other enterprise applications
  • None of the above

06

Please select the following areas where you have in-depth hands-on technical experience in designing, developing, testing, and/or implementing solutions (SELECT ALL THAT APPLY):

  • Troubleshooting data inconsistencies in financial systems
  • Integrating with billing, banking and external services using file or Web Services
  • SQL programing
  • Reporting tools like Power BI or Crystal reports
  • ETL Tools
  • PowerShell or other scripting languages
  • Using Automation and Workflow Tools to reduce manual work
  • Managing production and non-production systems on Windows Servers
  • None of the above

07

Please describe your experience supporting a Finance Enterprise Resource Planning System. In your answer, please include the specific modules supported, your roles and responsibilities, and number of years of experience.

Required Question

Employer City of San Jose

Address 200 E Santa Clara St

San Jose, California, 95113

Phone (408) 535-1285

Website https://www.sanjoseca.gov/

About the Company

S

San Jose City Council