Finance and Customer Support Specialist - Kalamazoo, MI

Finance and Customer Support Specialist - Kalamazoo, MI

This is an exempt level position.

Position Summary

Reporting to the VP Global Mint the role will directly support accounting and data analytics requirements of the business and finance organization. The role requires a deep understanding of manufacturing cost accounting, financial analysis and workflow automation to assimilate multiple sources of information to guide critical accounting, manufacturing, sales, and strategy decisions. The position requires strong business, data analysis and cost accounting acumen and will be required to effectively communicate and collaboration across all functional groups from management, sales, operations, supply chain, marketing, accounting, credit, procurement, and regulatory. This will be a highly visible role within a fast growing food and oral care ingredient business backed by one of the largest and most reputable global food ingredient companies.

Responsibilities

• Financial Analysis, Reporting and Actions: Partner with leadership, operations, and commercial teams to compile and analyze data for cost models, financial reports, position risk, and managerial dashboards. Utilize ERP systems like Adage to generate insights on sales trends, inventory levels, inventory aging, customer history, financial forecasting, and contract/order statuses. Help develop budgets and ensure the sales forecast and budget is updated monthly.
• Accounting Cost Management: Lead the annual review of actual vs. standard costing for manufacturing bill of materials. Collaborate with operations and commercial teams to adjust standards as needed, ensuring alignment with production realities and market conditions.
• Data Analytics and ERP Expertise: Develop proficiency in Adage, Assistics and SalesForce to support accounting and data analytics tasks. Create and maintain comprehensive dashboards for tracking key performance indicators, including sales volumes, open orders, inventory positions, and actual vs. budget performance, in collaboration with IT and functional groups.
• Pricing Strategy and Management: Design and maintain a dynamic pricing matrix that integrates standard costs and allows for pricing sensitivity analysis. Ensure accurate pricing records, BOM's for the commercialization of new items, packaging codes, and product-specific minimum order quantities in ERP systems.
• Process Improvement: Identify opportunities to enhance and automate workflow by developing and implementing new procedures and features. Support the VP Global Mint on ad hoc projects, such as special analyses or operational initiatives, to drive efficiency and strategic goals.
• Stakeholder Collaboration: Communicate pricing, product descriptions, and customer profile details with internal teams and external partners. Maintain accurate customer profiles, product characteristics, and off-site manufacturing cost structures to support consistent and transparent operations. Proactively assist in development of plans for utilization of slow moving inventory. Support leadership with ad hoc requests.

Required Skills:

• Works with urgency and a strong owner's mindset
• Strong data analysis skills, proficient in Excel and BI tools, with ability to automate workflows and derive actionable insights from complex data
• Identifies, communicates, and resolves issues effectively, making decisions based on multiple information sources
• Deep understanding of ERP systems, particularly in accounting, finance, and credit functions
• Detail-oriented with strong problem-solving and logical reasoning skills
• Thrives in a global, multi-cultural, cross-functional environment
• Proactively identifies opportunities to add value beyond core responsibilities
• Strong knowledge of U.S. GAAP, especially in inventory and manufacturing accounting
• Proficient in Microsoft Office suite

Education Requirements

• Bachelor's degree in finance related field, required

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:106774BR