Final Expense Insurance Sales Agent – Call Center

PROGLOBAL MARKETING LLC

Houston, TX

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JOB DETAILS

SKILLS

Call Centers, Chargebacks, Coaching, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Data Quality, Develop and Maintain Customers, Documentation, Health Insurance, Insurance, Insurance Sales, Leadership, Life Insurance, Maintain Compliance, Medicare, Needs Assessment, Operations Processes, Performance Management, Performance Metrics, Quality Management, Regulatory Compliance, Revenue Growth, Sales, Scripting (Scripting Languages), Team Lead/Manager, Team Player, Telephone Skills, Telesales, Training/Teaching

LOCATION

Houston, TX

POSTED

10 days ago

Benefits:

Competitive salary
Free food & snacks
Paid time off
Training & development

Job Title: Final Expense Insurance Sales Agent – Call Center
Department: Operations / Insurance Sales
Reports To: Team Leader Operations
Last Updated: 05/20/2026
Location: In-Office | Suite 849, 1250 West Sam Houston Parkway S, Houston, TX 77042
Status & Salary: Full-Time; base + performance incentives

About the Role

We are building a high-performance final expense insurance sales floor in Houston and are looking for motivated, energetic, and results-driven sales agents to join our growing team.

This is a phone-based sales role focused on helping customers with final expense insurance solutions while working in a fast-paced, competitive, and team-oriented call center environment.

If you are confident on the phone, hungry to earn, coachable, and comfortable working toward production goals, we want to speak with you.

What You’ll Be Doing

Handle inbound and outbound sales calls related to final expense insurance products
Speak with customers, understand their needs, and guide them through available insurance options
Follow company sales processes, scripts, compliance standards, and operational procedures
Work closely with Team Leaders and management to improve production and performance
Maintain strong activity levels, professionalism, and attendance standards
Participate in daily huddles, coaching sessions, and training activities
Work toward daily, weekly, and monthly production targets
Maintain accurate customer information and call documentation within company systems
Contribute positively toward floor culture, energy, and team environment.
Maintain quality sales practices focused on customer retention and long-term policy persistency
Work toward maintaining low chargeback and cancellation ratios through compliant and ethical sales practice
Monitor and improve key performance indicators (KPIs) including close rate, talk time, activity levels, attendance, and production consistency
Maintain professionalism, compliance standards, and proper customer handling throughout all sales interactions

What We’re Looking For

Active Life & Health Insurance License required with other active non-resident licenses across multiple states (strongly preferred)
Strong communication and phone skills
Positive attitude and willingness to learn
High energy, coachable, and performance-driven mindset
Comfortable working in a fast-paced sales environment
Ability to handle objections and stay motivated under pressure
Reliable attendance and strong work ethic
Prior call center, telesales, final expense, Medicare, life insurance, or insurance sales experience is strongly preferred

Compensation Structure

Competitive base compensation
Performance-based bonuses and incentives
Additional earning opportunities tied to production and quality performance
Fast-track growth opportunities into senior sales and leadership roles as the company scales

Why Join Us

Ground-floor opportunity with a rapidly growing insurance agency
High-energy and team-oriented environment
Leadership team focused on coaching and growth
Opportunity to grow quickly based on performance
Strong earning potential for motivated individuals
Real career growth as operations scale

Important Note

This is a performance-driven environment. We are looking for individuals who are comfortable being accountable for activity, production, attendance, and sales performance.

Benefits

Paid time off
Performance incentives and contests
Training and growth opportunities

Final Expense Insurance Sales Agent – Call Center

PROGLOBAL MARKETING LLC

Houston, TX

About the Company

PROGLOBAL MARKETING LLC

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