Sign upLog in

Field Technician

CompuCom

San Antonio, TX

Apply
JOB DETAILS
SALARY
$18.76–$27.50 Per Hour
SKILLS
Accidental Death and Dismemberment (AD&D), Career Counseling, Change Management, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Disability Insurance, Driver's License, Electronics, Equipment Maintenance/Repair, Establish Priorities, Fortune 1000 Customers, Geography, Hard Drives, Health Insurance, Help Desk, Identify Issues, Information/Data Security (InfoSec), Leadership, Legal, Life Insurance, Lift/Move 50 Pounds, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Multitasking, Network Security, On Site Support, Organizational Skills, Printers, Printing, Problem Solving Skills, Retail, Small Business, Systems Maintenance, Technical Recruiting, Testing, Time Management, Vision Plan, Willing to Travel
LOCATION
San Antonio, TX
POSTED
30+ days ago
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.


Our client is currently seeking a qualified Field Technician to join their team in San Antonio, TX and provide end-user support. This position will require overnight travel from Sunday - Thursday. Onsite at client location during normal business hours with travel overnight. OT may be required. Requires a valid state driver's license (Real ID compliant), clean MVR, and a reliable vehicle.


Duties and Responsibilities:


+ Project focus on upgrading advanced commercial printers at retail locations

+ Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit

+ Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems

+ Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment

+ Install and remove equipment and systems as required

+ Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems

+ Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner

+ Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes

+ Determine the most cost-effective repair / resolution to minimize customer downtime


Skills and Qualifications:


+ Minimum 2 to 3+ years of field service experience, specifically in commercial printers required

+ Must be able to do extensive traveling via plane and / or car

+ Must have commercial / large printer experience; Lexmark printer certification nice to have

+ Experience working on commercial printers and have an electronics / mechanical aptitude

+ Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required

+ Working knowledge of the Microsoft Office application suite including MS Outlook

+ Experience with multi-platform Windows O / S required

+ Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration

+ Ability to work independently in a retail environment

+ Ability to lift up to 50lbs.

+ Excellent customer service skills and professionalism

+ Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers

+ Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality

+ Demonstrated capability to achieve results in a fast-paced, client-driven environment


Wage Range :

The rate for this position is between $18.76 - $27.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.


Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.


The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.


W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.


Expiration Date:

This posting is anticipated to remain open until 3/26/2026.


CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .


#INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

About the Company

C

CompuCom