Field Technician
Insight Global
Pittsburgh, PA
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JOB DETAILS
LOCATION
Pittsburgh, PA
POSTED
30+ days ago
Responsible for the installation, maintenance, and repair of complex communication systems and equipment. The role involves working with a range of technologies, including fiber optics, routers, switches, and wireless systems. They will conduct system diagnostics, troubleshoot issues, and perform upgrades to ensure reliable and efficient network performance. Collaboration with both clients and internal teams is key, as you will address technical challenges and provide solutions to enhance service quality. This position requires a strong technical background, problem-solving skills, and the ability to work in varied environments, ensuring that telecommunication systems operate seamlessly and meet organizational standards.
Key Job Responsibilities:
-Coordinate remote site visits with Customers, vendors, and third parties to ensure timely access to the team's equipment.
-Implementing and troubleshooting optical transport equipment, provisioning and maintaining electrical transport services, working with Ethernet, and IP Services.
-Perform off site equipment installation, testing, and replacement as needed.
-Track and coordinate maintenance activities such as fiber optic swaps, attenuation, and replacement as needed to keep optical characteristics within the proscribed range.
-Document changes concerning physical access to structures
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-In-depth knowledge of telecommunications systems, including fiber optics, coaxial cables, routers, switches, and wireless technologies.
-Proficiency in installing, configuring, and maintaining telecommunications equipment and network infrastructure.
-Strong skills in diagnosing and resolving technical issues with communication systems efficiently and accurately.
-Ability to perform system tests, analyze results, and interpret data to ensure optimal network performance and reliability.
-Excellent communication and interpersonal skills to interact effectively with clients, understand their needs, and provide technical support.
-Competence in documenting installation processes, maintenance activities, and system configurations clearly and accurately.
-Knowledge of safety protocols and industry regulations to ensure safe and compliant work practice
-Strong organizational skills to prioritize tasks, manage time effectively, and handle multiple projects simultaneously.
-Capability to handle physically demanding tasks, including lifting heavy equipment and working in various environmental conditions. -2-5 years experience performing related telecommunications duties at the customer premise, co-location facilities, or data center.
-2-5 years Performing device installation and testing of Ethernet and Optical equipment. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
About the Company
I
Insight Global
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.
COMPANY SIZE
2,500 to 4,999 employeesINDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
FOUNDED
2001
WEBSITE
http://www.insightglobal.net