Are you seeking a rewarding career with a respected company? Join Opifex-SynergyPump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. We provide high-quality customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring, to dismantle and demobilization, and manufactures over 50 of our products in-house.
Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.
Essential Functions: • Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop. • Performs routine equipment clean-up and upkeep, as well as safety review and pre-delivery inspections. • Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned. • Participates in all training programs directed by Manager. • Brings to the attention of the Service Manager any shop tools, equipment, or vehicle that is not in a serviceable condition or unsafe to use. • Maintains tools in good working order per MSHA and OSHA regulations. • Completes basic computer tasks, including completing work orders, looking up parts, and communicating via email. • Communicates with coworkers and customers to ensure top-quality equipment is always available and customer expectations are exceeded. • Provides service and customer support during field visits or dispatches. • Ties workflow to schedule. • Manages all on-site installation, repair, maintenance, and test tasks. • Diagnoses errors or technical problems and determines proper solutions. • Produces timely and detailed service reports. • Operates vehicle in a safe manner and uses field automation systems. • Follows all companys filed procedures and protocols. • Cooperates with the technical team and shares information across the organization. • Comprehends customer requirements and makes appropriate recommendations and briefings. • Builds positive relationships with customers. • Exhibits strong teamwork. • Willing to train and assist other team members with difficult or lengthy repairs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Education and Experience: • High School Diploma or GED • Extensive knowledge of diesel engines and construction equipment • Ability to troubleshoot, test, repair, and service technical equipment • Proven field service experience • Must have own tools • Must have a valid drivers license and acceptable driving record • Ability to work flexible shifts • Military service will be considered in lieu of education, certification, or experience as applicable
Supervisory Responsibilities: None
Work Environment: Environment is consistent with that of a construction environment and equipment yard.
Outdoor exposure to elements
Travel Required: Required to travel to various locations for training classes, seminars. • Drive to various vendors to acquire parts for assigned repairs. • Position may require several hours of driving daily to job sites.
Physical Demands: Must be physically able to work in a jobsite environment for extensive periods, including lifting to 50lbs, bending, squatting, crouching, and reaching. Must be physically able to work in extreme conditions on job sites.
Night, Weekend, On-Call work required.
Other Duties: Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.
Additional Eligibility Requirements: At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.
What are the Benefits: • Medical Insurance • Dental Insurance • Vision Insurance • Health savings accounts with company contributions • 401k and Roth retirement plans with company matching • Company-paid life and disability insurance • Generous paid time off, including vacation and holidays • Safety Bonus Program • Profit Sharing Opportunities • BootPPE Reimbursement Allowance
At Opifex-Synergy, we support and prioritize professional growth with comprehensive training and ample career advancement opportunities. Our extensive benefits and supportive work environment reflect our commitment to employees well-being and long-term success.
Ready to advance your career with a team committed to excellence? Apply now to join Opifex-Synergy.
Opifex-Synergy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.