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Field Technician I

CompuCom

Edison, NJ

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JOB DETAILS
SALARY
$16.50–$24.20 Per Hour
SKILLS
Accidental Death and Dismemberment (AD&D), Career Counseling, Communication Skills, Computer Hardware, Computer Maintenance, Computer Software, Customer Support/Service, Dental Insurance, Disability Insurance, Equipment Maintenance/Repair, Fortune 1000 Customers, Furniture, Geography, Hardware Configuration Management, Health Insurance, Help Desk, Identify Issues, Kiosks, Laptop PC, Laser Printers, Legal, Life Insurance, Lift/Move 50 Pounds, Multitasking, Network Cable, Network Support, On Call, On Site Support, Performance Tuning/Optimization, Point of Sale (POS) Systems, Printers, Problem Solving Skills, Quality Metrics, Record Keeping, Small Business, Software Administration, Team Player, Technical Delivery, Technical Recruiting, Technical Support, Time Management, Vision Plan
LOCATION
Edison, NJ
POSTED
30+ days ago
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0) ,  you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.


Our client is currently seeking a qualified  Field Technician 1 to join their team  onsite in Edison, NJ, and provide end-user support. Once the project is completed, if the site determines the Field Tech is no longer needed, this role will transition into the field. Once in the field, the Field Tech will service multiple different customers and join the on-call rotation. Candidates must have reliable transportation, ability to work after hours, excellent customer service skills, ability to climb a ladder once moved into the field, ability to lift up to 50 lbs., and crawl on the floor under furniture.


As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.


Duties and Responsibilities:


• Diagnose and resolve issues with printers, kiosks, and POS systems.

• Install, configure, and maintain hardware and software.

• Perform routine maintenance to optimize equipment performance.

• Deliver clear technical assistance to customers onsite and over the phone.

• Maintain accurate service records and uphold quality standards.

• Computer / Laptop break-fix support and network cable repair experience required when sent into the field.


Skills and Qualifications:


• Strong knowledge of printers, computer hardware, and software.

• 2+ years of experience repairing laser printers.

• 1+ year of experience repairing wide-format printers.

• Proven troubleshooting and problem-solving skills.

• Excellent communication and customer service abilities.

• Ability to manage multiple priorities and work independently or in a team.

• Physical capability to lift to 50 lbs.



Wage Range : 


The hourly rate for this position is between $16.50 - $24.20 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.


Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.


The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.


W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.



Expiration Date:

This posting is anticipated to remain open until 3/30/2026.


CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit www.compucom.com .



#INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

About the Company

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CompuCom