Field Technician - Ft. Myers, FL - Pumps

Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization, and manufactures over 50% of our products in-house.

The Field Technician manages all on-site installation, repair, maintenance, and test tasks. This role diagnoses errors or technical problems, determines proper solutions, and provides service and customer support during field visits and dispatches.

Essential Functions

• Troubleshoot and diagnose all types of equipment to ensure proper working conditions on the job site or in the shop
• Perform routine equipment clean-up, upkeep, safety reviews, and pre-delivery inspections
• Inspect, diagnose, repair, recondition, and adjust heavy equipment as required and complete all associated paperwork
• Participate in all training programs directed by the Service Manager
• Report unsafe or unserviceable tools, equipment, or vehicles to the Service Manager
• Maintain tools in good working order in accordance with MSHA and OSHA regulations
• Complete basic computer tasks including work orders, parts lookup, and email communication
• Communicate with coworkers and customers to ensure high-quality service and exceed customer expectations
• Provide service and customer support during field visits or dispatches
• Coordinate workflow according to assigned schedules
• Manage all on-site installation, repair, maintenance, and testing tasks
• Produce timely and detailed service reports
• Operate vehicles safely and utilize field automation systems
• Follow all company field procedures and protocols
• Collaborate with the technical team and share information across the organization
• Understand customer requirements and make appropriate recommendations or briefings
• Build positive relationships with customers
• Exhibit strong teamwork

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Required Education and Experience

• Extensive knowledge of diesel engines and construction equipment
• Proven field service experience
• Ability to troubleshoot, test, repair, and service technical equipment
• Must have own tools
• Valid driver's license with an acceptable driving record
• Ability to work flexible shifts

Military service will be considered in lieu of education/certification experience as applicable.Supervisory Responsibilities

• None

Work Environment

• Work is primarily conducted in construction sites, equipment yards, and transportation routes
• Regular exposure to heavy machinery and diesel-powered equipment
• Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind
• Physically demanding environment with uneven terrain, dust, mud, and loud noise levels
• Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites
• Strict adherence to safety protocols is required at all times
• PPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as required
• Must be comfortable operating around large equipment, confined spaces, or elevated positions
• Lifting heavy components and materials is often required
• Flexibility and adaptability are essential as job site conditions and priorities change rapidly

Travel Required

• Travel to various locations for training classes or seminars
• Driving to vendors to acquire parts for assigned repairs
• Several hours of driving daily to job sites may be required

Physical Demands

• High level of physical stamina and mobility required
• Frequent lifting, carrying, and maneuvering of equipment up to 50 pounds or more
• Regular bending, squatting, kneeling, crouching, and reaching
• Prolonged standing, walking, and working on uneven terrain
• Climbing in and out of trucks, trailers, and equipment
• Ability to work from heights and maintain balance on ladders or platforms
• Fine motor skills and manual dexterity required for controls and documentation
• Must safely operate vehi