Communication Skills, Customer Relations, Customer Support/Service, Electrical Components, Equipment Maintenance/Repair, Identify Issues, Maintenance Services, Needs Assessment, On Site Support, Time Management, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
2 days ago
Field Technician EPG
Location: Grand Rapids, MI, United States
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Description
Objective:
An EPG Field Technician at MacAllister CAT supports customers at their work location. An EPG Field Technician would perform maintenance and repair on customer power generators to ensure customers always have access to emergency power, when they need it.
Responsibilities:
As an EPG Field Technician, your responsibilities may include, but are not limited to:
Diagnose problems with engines / generators
Perform all repairs associated with the diagnosis that is possible out in the field
Locate and order parts as required. On occasions, this may require you to coordinate with parts drivers to get the parts you need to your work site
Write up detailed service reports for both internal and external requirements
Maintain own equipment
Building productive customer relationships to benefit all involved
Qualifications:
Proven track record of ability to perform and fix engines and generators in a timely manner, to the quality and standard required.
Strong understanding of electrical components such as switch gears and automatic transfer switches - the ability to self-motivate and self-manage time
A record of promptness to get to and from work on time
Strong ability to communicate and listen, understanding customer needs and performing the work necessary
Strong writing skills to complete detailed service reports
A Current DOT Medical Card
A Current Class A CDL
Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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About the Company
M
MacAllister Machinery Company Inc
MacAllister Machinery Co is the Caterpillar dealership for 68 of the 92 counties in Indiana with 16 locations across the state. Founded in 1945, we are a family owned company that offers a variety of products and services to meet our customers’ needs. Our company values focus on meeting the needs of both our customers as well as our employees, making MacAllister an excellent place to work.
MacAllister Machinery is proud to be a drug free, equal opportunity employer.