What You’ll Do
Deliver High-Impact Technical Training
- Facilitate performance-based training both in-house and at customer sites.
- Deliver instruction across industrial automation technologies, including PLCs, drives, motion control, and industrial networking.
- Create engaging learning environments that make complex technical concepts clear, practical, and applicable.
Customize Training for Customer Needs
- Partner with customers to identify training requirements and tailor delivery to specific operational needs.
- Adapt course content and delivery style based on audience experience level and learning objectives.
- Identify skill gaps and provide targeted coaching to improve learner performance.
Maintain & Expand Technical Expertise
- Maintain strong competency in assigned course topics while continuously expanding knowledge across product families.
- Stay current with evolving Rockwell Automation technologies, tools, and software platforms.
- Continuously improve both technical depth and instructional delivery skills.
Enhance Learning Quality & Experience
- Monitor course evaluations and learner feedback to ensure high customer satisfaction.
- Diagnose learning challenges and implement corrective or remedial strategies as needed.
- Analyze feedback and proactively address any performance or delivery gaps.
Operational Excellence & Equipment Management
- Set up, break down, and maintain classroom and training equipment to ensure reliability and readiness.
- Properly pack and transport training tools and materials for field delivery.
- Report and document any issues that may impact course quality or customer experience.
Support Business Growth
- Identify opportunities for additional training or product engagement through student interactions.
- Support sales efforts by recognizing and communicating customer needs.
- Represent the organization professionally and serve as a mentor to less experienced instructors.