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Field Systems Technician (Night Mon - Thurs 5pm - 4am)

I-77 MOBILITY PARTNERS LLC

Charlotte, North Carolina

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JOB DETAILS
SKILLS
CCTV, Data Analysis, Documentation, Electrical Wiring, Electricity, Equipment Maintenance/Repair, Fiber Optic Cable, Hardware Repair, Identify Issues, Inventory Management, Microwaves, Network Routers, Network Switching, On Site Support, PC Hardware, Policy Development, Preventative Maintenance, Pricing, Problem Solving Skills, Procedure Development, Radio Frequency Identification (RFID), Revenue/Sales Reporting, Server Hardware, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Testing
LOCATION
Charlotte, North Carolina
POSTED
20 days ago
About us:

I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

I-77
The I-77 Express Lanes project represents the first P3 project in the state of North Carolina and will provide significant infrastructure improvements years sooner than otherwise possible if relied solely on public funds. A Cintra-led team was selected to develop the 26-mile project which runs between the junction with I-277 in Charlotte and NC-150 in Iredell County. The project consists of constructing new express lanes, converting the current High Occupancy Vehicle (HOV) lanes to Express Lanes, repaving the general-purpose lanes and implementing a dynamic pricing toll system. Once complete, the project will relieve congestion and enhance mobility by increasing existing road capacity.

What makes us different?
Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Your next calling:
As the ITS / Toll Systems Technician (Night Shift), you will have the opportunity to perform servicing, repair and/or installation of Toll Collection Systems (TCS). The Field Service Technician provides field support including troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Functions key to success:
  • Document and report customer and revenue facing tolling issues proactively
  • Identification of potential exceptions through the use of:
    • Automated control reports.
    • Analysis of system data and trends.
    • Discussions with external service providers or analysis of external interface data.
    • Discussions with the system maintenance provider.
  • Respond to corrective maintenance requests and alarms within the allotted time frame
  • Isolation of faults in units and/or components
  • Diagnose and repair hardware, software and system issues
  • Complete work order reports and logs
  • Perform shift-to-shift communications in accordance with established policies, procedures and local practices
  • Actively escalate system issues and systemic problems to system maintenance
  • Collaborate with system maintenance on approach to resolve issues
  • Review proposed changes to the system
  • Support testing and verification of system changes after implementation
  • Installation, preventive and corrective maintenance of toll collection equipment to include lane controllers (servers & PC hardware), RFID, power supplies, closed circuit television cameras, microwave vehicle detectors, network components (routers, switches, cabling) and dynamic message signs
  • Maintenance of spare equipment and parts including inventory management and documentation
  • Installation of electrical conductors, data conductors, and fiber optic cable
  • Connection of electrical conductors to power services to energize equipment
  • Perform other duties

About the Company

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I-77 MOBILITY PARTNERS LLC