Field Systems Supervisor

NTE MOBILITY PARTNERS LLC

Dallas, Texas

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JOB DETAILS

SKILLS

Air Quality, Communication Systems, Computer Networks, Construction Design, Data Analysis, Develop Methodologies, Documentation, Electrical Wiring, Equipment Maintenance/Repair, Financial Operations, Hardware Repair, Identify Issues, Information Technology & Information Systems, Licensing, Metrics, Network Systems, On Site Support, Policy Development, Pricing, Procedure Development, Process Analysis, Process Improvement, Project/Program Management, Quality Monitoring, Revenue/Sales Reporting, Safety Training, Systems Administration/Management, Systems Maintenance, Training/Teaching

LOCATION

Dallas, Texas

POSTED

6 days ago

Who is NTE, NTE 35W, and LBJ?

The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.

The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

What makes us different?

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

The Field Systems Supervisor will oversee the servicing, repair and/or installation of Toll Collection Systems (TCS), Intelligent Transformation Subsystems (ITS), Network Communications Systems (NCS), and various traffic management devices (Traffic Signals, Air Quality Monitors (AQM), First Responder Radio System (FRRS), Road Weather Information Systems (RWIS), Reversable Lane System HOV). The Field Systems Supervisor manages the field support activities to include troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities:

Provide and schedule training activities for technicians.
Prepare daily/weekly/monthly reports related to system and technician performance.
Ensure junior personnel are up-to-date with all necessary certifications and licensing as it relates to safety and proficiency requirements.
Develop new training techniques and courses to improve department capabilities.
Identify system and personnel performance trends and efficiencies.
Responsible for process and procedure development
Documentation of all system changes, metrics, designs, processes and procedures where applicable
Responsible for driving continual process improvement, analysis and reporting
Proactively Identify potential exceptions through the use of:
- Automated control reports;
- Analysis of system data and trends;
- Discussions with external service providers or analysis of external interface data;
- Discussions with the system maintenance provider;
- Reporting customer and revenue facing tolling issues

Respond to corrective maintenance requests and alarms within the allotted time frame

Manage isolation of faults in units and/or components
Diagnose and repair hardware, software and system issues
Complete work order reports and logs

Perform shift-to-shift communications in accordance with established policies, procedures and local practices

Actively escalate system issues and systemic problems to system maintenance.

Collaborate with syst

Field Systems Supervisor

NTE MOBILITY PARTNERS LLC

Dallas, Texas

About the Company

NTE MOBILITY PARTNERS LLC

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