Field Support Level 1

Mitchell Martin

New York, NY

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JOB DETAILS

SALARY

$20–$26 Per Hour

SKILLS

Analysis Skills, Call Centers, Communication Skills, Driver's License, Hardware Configuration Management, Leadership, Local Area Network (LAN), Microsoft Office, Microsoft Product Family, Needs Assessment, Network Administration/Management, On Site Support, Onboarding, Operational Audit, Outpatient Care, Printers, Problem Solving Skills, Radiology, Software Administration, Technical Leadership, Technical Support, Wide Area Network (WAN), Willing to Travel

LOCATION

New York, NY

POSTED

9 days ago

Title: Field Support Level 1

Location: New York, NY
Position Type: Contract

Compensation
Pay Range:$20.00-$26.00 Per Hr

Description
Provide IT support for outpatient radiology centers and call centers.
Support users with various systems and equipment.
Address issues reported through multiple channels.
Work under the guidance of IT Operations leadership.
Recommend improvements for workflows and systems.

Key Responsibilities
Collaborate with leadership to assess hardware and software needs.
Resolve issues, service tickets, and projects in the designated area.
Install, configure, and troubleshoot hardware and software.
Maintain a strong working knowledge of supported equipment and systems.
Work with vendors to escalate and resolve issues.

Qualifications
Bachelor's or Associate's degree in a related technical field.
Strong operational and analytical abilities with excellent communication skills.
In-depth knowledge of PC, printer, and network operations.
High proficiency in problem determination and resolution.
Ability to travel between sites as needed with a valid driver's license.

Core Technologies
PC | Printer | Network Operations | LAN/WAN Security | Microsoft Office Products

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy .

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

About the Company

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1984

WEBSITE

https://www.mitchellmartin.com