Title: Field Support Level 1
Location: New York, NY
Position Type: Contract
CompensationPay Range:$20.00-$26.00 Per Hr
DescriptionProvide IT support for outpatient radiology centers and call centers.
Support users with various systems and equipment.
Address issues reported through multiple channels.
Work under the guidance of IT Operations leadership.
Recommend improvements for workflows and systems.
Key ResponsibilitiesCollaborate with leadership to assess hardware and software needs.
Resolve issues, service tickets, and projects in the designated area.
Install, configure, and troubleshoot hardware and software.
Maintain a strong working knowledge of supported equipment and systems.
Work with vendors to escalate and resolve issues.
QualificationsBachelor's or Associate's degree in a related technical field.
Strong operational and analytical abilities with excellent communication skills.
In-depth knowledge of PC, printer, and network operations.
High proficiency in problem determination and resolution.
Ability to travel between sites as needed with a valid driver's license.
Core TechnologiesPC | Printer | Network Operations | LAN/WAN Security | Microsoft Office Products
Contact Authorization:By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here
https://www.mitchellmartin.com/privacy-policy .
Onboarding ExpectationsLearn more about our Onboarding Process here
https://youtu.be/rjV_NFYjyY4 EEO StatementLearn more about our EEO policy here
https://www.mitchellmartin.com/eoe-statement