Field Supervision Director - Client Protection

This job posting is anticipated to remain open for 30 days, from 28-May-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

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¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Description: Edward Jones is seeking an experienced compliance professional to join the Field Supervision-Senior Client Protection Team. This team monitors and supervises the activity of senior client accounts to identify and mitigate potential exploitation. This includes matters related to trusted contacts, diminished capacity, senior fraud, and other types of financial abuse. Reviews may be focused on specific client situations as well as branch team trends related to senior clients.

The Senior Client Protection Field Supervision Director (SCP FSD) will gather information through various means to determine if risk exists and will take action to mitigate the risk. They partner closely with primary Field Supervision teams, which have supervisory responsibility over assigned branch offices. This role also collaborates with a wide range of associates across the division and firm in an effort to ensure all relevant information is considered when working on specific client situations. The SCP FSD also engages with external resources that support senior client protection in the community such as Adult Protective Services (APS), State Securities Regulators, and Law Enforcement.

Key Responsibilities:

• Partner with branch teams and Field Supervision Directors to protect senior clients, provide subject matter expertise, and promote awareness of senior client protection practices.
• Conduct timely, thorough reviews of senior client cases to identify risks (e.g., diminished capacity, exploitation) and take appropriate action to resolve issues.
• Monitor, analyze, and document senior client activity and branch-level trends to identify patterns, support data insights, and determine when further action is needed.
• Coach and educate branch teams on mitigation strategies, best practices, and handling complex senior client situations.
• Proactively engage with senior clients and authorized parties to address concerning account activity and ensure client well-being.
• Collaborate cross-functionally (e.g., legal, financial risk prevention, client complaints), stay current on industry regulations and fraud trends, and develop tools, resources, and training to strengthen senior client protection.

What You'll Need:

• Series 7 license required that is currently active and held for a minimum of two years.
• Series 9/10, 24, 66, and Insurances licenses are required for the position. Any licenses currently not held will be required upon hire and must be obtained within four months of hire.
• Minimum 4 years of licensed industry experience with compliance oversight, risk management, or supervisory related experience is required.
• Strong knowledge of industry rules and regulations
• Strong investment products knowledge

What Could Set You Apart:

• Bachelor's degree in business-related field is preferred

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.