Apple Macs, Asset Management, Desktop PC, Hardware Repair, Knowledge Base, Linux Operating System, Microsoft Active Directory, Microsoft Windows Operating System, On Site Support, Printers, Service Level Agreement (SLA), ServiceNow, Standard Operating Procedures (SOP), System Center Configuration Manager (SCCM), VPN (Virtual Private Network)
LOCATION
Boise, ID
POSTED
3 days ago
Desktop/deskside and onsite field support
Windows, Mac, basic Linux, Microsoft 365, AD, VPN/network basics
Printer/secure print support
SCCM/MECM, Intune, JAMF, MyPC Health Check, and ServiceNow
Imaging/reimaging, hardware break-fix, IMACD, asset management, PC
refresh
SOP/KB adherence, SLA/OLA, safety, ESD, and customer communication
expectations