Numbers & Facts
| Location | Sumter, SC |
| Industry | Computer/IT Services |
| Salary | $62,000–$75,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1968 |
| Website | http://www.tcs.com |
Description
Job DescriptionField service support experience under manufacturing domain, ITIL, SLA, incident management, IMAC, smart hands supportOn network, servers, OT security, service now ticking tool experience, asset management, stock management, audit, escalation managementMeeting room support, excellent in customer communication, good to have team management skill, ops lead role for EUC roleRoles & ResponsibilitiesManage day-to-day operation based on onsite support services, ticket management, KPI, escalation, IMAC, Break fixes, dispatch supportAsset delivery part DaaS service across Hub, spoke and dispatch sites, vendor management, meeting room support, customer connectPrinter support, OT support, factory PCS support, manage team and customer requests on priorityGeneric Managerial Skills, If anyShould have excellent customer handling skills, governance, lead operations with confidence, manage escalations at regional levelShould be capable to be proactive to pick operations issue with customer and fix them, decision making capability, mentor team where possible, bring continues improvementBase Salary Range: $62,000 to $75,000 Per AnnumTCS Employee Benefits SummaryDiscretionary Annual IncentiveComprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance PlansFamily Support: Maternal & Parental LeavesInsurance Options: Auto & Home Insurance, Identity Theft ProtectionConvenience & Professional Growth: Commuter Benefits & Certification & Training ReimbursementTime Off: Vacation, Time Off, Sick Leave & HolidaysLegal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan RefinancingQualificationsBachelor of Computer Science#J-18808-Ljbffr
About Company
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services.
At TCS, we service a wide range of industry verticals, technology platforms, and business functions. This multifarious exposure provides you with growth opportunities at every step of your career. TCS lets you draw upon its superlative treasure of experience and expertise to add to yours.
A part of the Tata group, India’s largest industrial conglomerate, TCS has over 276,000 of the world’s best-trained consultants in 44 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com