Wright Technical is currently supporting a top integration client who is seeking a highly skilled Field Service Technician in the Eastern US. This individual will have a strong mechanical and electrical background, advanced troubleshooting capability, and excellent customer-facing communication skills. They will join their North American Service Team supporting customers across the U.S., Canada, and Mexico through installation, maintenance, training, and service of industrial equipment.
ESSENTIAL FUNCTIONS
Install aftermarket parts and products; test systems to ensure proper operation and performance
Perform preventative and corrective maintenance per service requests and work orders
Diagnose equipment issues and identify effective repair solutions
Educate customers on preventative maintenance schedules and best practices
Prepare quotes and sales orders for spare parts and consumables
Complete detailed service reports and documentation
Communicate service activity, findings, and proactive recommendations to customers
Support installation and commissioning of new equipment
Travel domestically and internationally for training, installation, and service support
Build and maintain strong customer relationships
Assist in other operational areas as workload requires
REQUIRED QUALIFICATIONS
High School Diploma/GED or equivalent technical experience
5+ years of experience as a Service Technician (industrial environment)
Strong mechanical skills including:
Conveyor systems
Bearing replacement
Chain/sprocket systems
Wear part replacement
Equipment leveling and alignment
Strong electrical skills including:
Low-voltage troubleshooting
Electrical panels
480V systems
Strong pneumatic systems experience
Ability to read and interpret mechanical and electrical drawings
Familiarity with ABB and FANUC robotic systems
Proficient with hand tools, power tools, multimeter, and diagnostic equipment
Ability to work flexible hours based on customer schedules
Excellent communication, organizational, interpersonal, and diagnostic skills
Ability to work independently with minimal supervision
Willingness to travel approximately 75% annually throughout North America
Valid U.S. driver’s license with clean driving record and reliable transportation
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.