Acceptance Testing, Blueprints, Crane, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Engineering, Equipment Maintenance/Repair, Field Trials, Food and Beverage Industry, Forklift, Hand Tools, Identify Issues, Lift/Move 50 Pounds, Manufacturing, Manufacturing Technology, Manufacturing/Industrial Processes, On Site Support, Preventative Maintenance, Problem Solving Skills, Sales, Schematics, Team Player, Technical Support, Testing, Welding, Willing to Travel
LOCATION
Springfield, MO
POSTED
7 days ago
For 30+ years, Watson Custom Tanks has held a reputation for designing and fabricating trusted tank solutions for food, beverage and industrial processes. We highly value quality craftsmanship, innovation and, most importantly, teamwork to support our customers and create a safe, family-centric environment for our team to thrive.
Watson Custom Tanks is growing, and we're looking for a Field Service Technician who enjoys hands-on work, problem-solving, and working directly with customers. With over 100 years of combined experience in custom tank manufacturing, our team is known for delivering innovative, high-quality solutions-and we need someone who can represent that standard in the field.
What You'll Do
Provide on-site technical support and customer service
Install, repair, and maintain equipment at customer locations
Diagnose and troubleshoot mechanical and performance issues
Perform field testing to ensure proper operation
Create detailed service reports and recommendations
Collaborate with sales, production, and engineering teams
Build strong, professional relationships with customers
What You Bring
5+ years of manufacturing or technical experience
Ability to travel 60-75% (multi-day trips, short notice)
Strong troubleshooting and problem-solving skills
Ability to read blueprints and schematics
Experience with preventative maintenance practices
Knowledge of overhead cranes, forklifts, and hand tools
Welding experience (MIG/TIG, stainless preferred)
Strong work ethic, reliability, and attention to detail
Physical & Work Requirements
Lift up to 50 lbs and work in active industrial environments
Stand, walk, crouch, and work with hands for extended periods
Follow all safety procedures and wear required PPE
Ability to work independently with minimal supervision