The Service Technician will run electrical and mechanical diagnostics and deliver required repairs. They will spend a majority of their time on clients' sites providing service, and as such, are also frontline representatives of the company.
KEY RESPONSIBILITIES:
- Troubleshoot and repair overhead cranes, crane controls, hoists and drives.
- Inspect overhead industrial cranes and hoists.
- Perform scheduled preventive maintenance activities on equipment.
- Proper use of a man lift during service.
- Evaluate and communicate with customers recommendations requiring repairs.
- Communicate with management and sales as to what further needs the customer could have.
- Maintains time tracking per job and reports any product concerns or inconsistencies.
- Performs other related duties as assigned.
CORE SKILLS:
- Ability to read and understand work instructions, manuals, and schematics.
- Ability to read and execute fabrication drawings.
- Ability to manage time to a schedule and accountable for reporting per job.
- Ability to properly maintain and perform basic troubleshooting on equipment.
- Proficient in Microsoft Office or related software as necessary to complete logs or records.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent preferred.
- 2-4 years' work experience as a technician in an industrial environment.
- Mechanical and electrical skills ideally learned from a trade school.
- Overhead crane experience not required, but familiarity and exposure to working on cranes and hoists a definite plus.
- Welding aptitude would be a benefit.
- Ability to work overtime.
- Demonstrated positive attendance record.
PHYSICAL DEMANDS:
- Prolonged periods standing and performing repetitive tasks.
- Must be able to lift and move up to 50 pounds at a time.
- Ability to frequently walk, climb, kneel, bend, reach overhead, push, pull, and use a ladder or stool.
- Frequently exposed to heat, cold, noise and heights.
- Ability to work in outside conditions during all seasons.
- Must have manual dexterity in order to assemble parts or machines as directed.
- Must wear proper personal protective equipment (PPE).