Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation
The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes
We are a global company operating in multiple locations and entities. As we are keen to find the best solution for our candidates, several legal entities might be applicable for a job offer. A list of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Required Qualifications
Education or equivalent work experience required
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services
Good written and verbal communication skills
Drivers license and driving record that satisfies DNs fleet requirements
PC literacy and good knowledge and application of the relevant tools and methods
Product knowledge of relevant industry and basic ITIL skills preferred
Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings
Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment
Acceptance of exposure to the outside elements
Shift adaptability, which would include an on-call rotation for evenings and weekends
Exceptional customer service skills are needed
Ability to organize and inventory truck stock parts and tools
Sense of urgency, organizational skills, professional presence and work in team environment
Ability to pass MVR, background and drug test where required
Preferred Qualifications
Firstline Service Technician work experience preferred
Vocational/Trade School preferred
Salary Range: $22-$28/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.
Benefits
Health, Dental, and Vision Insurance
Life Insurance
Critical illness, Accident, and Hospital Indemnity Insurance
401(k) Savings Plan
Health Savings Account
Leave of Absence Benefits
Paid Time Off
The application window is expected to close April 30th, 2026.
#LI-DC1#LI-Remote
Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: