Best Practices, Business Operations, Communication Skills, Copying Machines, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Training, Electrical Wiring, Electricity, High School Diploma, Identify Issues, Inventory Management, On Site Support, Printers, Problem Solving Skills, Schematics, Technical Support, Technical Writing, Telephone Skills, Test Equipment, Time Management, Warehousing
LOCATION
Riverside, CA
POSTED
16 days ago
Field Service Technician (Printers & Multi-Function Equipment)
Riverside, CA
$28-$38 hourly
Direct Hire
Take Your Technical Skills on the Road
If you enjoy solving problems, working hands-on with technology, and being the go-to expert customers rely on, this is the role for you. As a Field Service Technician, you’ll be the face of our service team—delivering high-quality technical support, restoring critical equipment, and keeping customers up and running.
This is a great opportunity for someone who thrives in a field-based role, enjoys variety in their day, and takes pride in fixing things the right way the first time.
What You’ll Do
Diagnose, troubleshoot, and repair printers, copiers, and multi-function devices at customer locations
Install, configure, and test equipment to ensure optimal performance
Respond to service calls promptly and deliver reliable, customer-focused solutions
Manage your own service territory, schedule, and daily priorities
Maintain trunk stock inventory to ensure you’re always prepared in the field
Accurately document service work, repairs, and part usage after each call
Interpret schematics, wiring diagrams, and technical manuals to resolve issues efficiently
Use diagnostic tools and test equipment to identify and fix problems quickly
Educate customers on equipment operation and basic maintenance best practices
Collaborate with internal teams and technical support to resolve complex issues
Provide feedback on recurring issues and equipment performance trends
Represent the company professionally at all customer sites while following safety protocols
What You Bring
High School Diploma or equivalent (technical degree or certification preferred)
Experience servicing copiers, printers, or similar office technology is a strong plus
Solid troubleshooting and mechanical/electrical problem-solving skills
Ability to read and interpret technical documentation and schematics
Strong time management skills with the ability to handle multiple service calls
Clear communication skills and a customer-first mindset
Self-motivated with the ability to work independently in the field
What to Expect
A mobile, field-based role with travel throughout your assigned territory
A mix of customer environments including offices, warehouses, and commercial sites
Hands-on work using tools and diagnostic equipment
Physical activity including lifting, bending, and equipment handling
Why This Role Stands Out
Independence and ownership of your day-to-day work
Variety—no two days or service calls are the same
Direct impact on customer satisfaction and business operations
Opportunity to build strong technical expertise in a growing field