Field Service Technician - Janesville, WI

GEA Group AG

Janesville, WI

JOB DETAILS
SALARY
$30–$40 Per Hour
SKILLS
Biotech and Pharmaceutical, Commissioning, Communication Skills, Computer Skills, Construction Equipment, Control Systems, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Customer Training, Documentation, Driver's License, Electricity, Emergency Services, Employee Assistance Plan, Expense Management, Food and Beverage Industry, Hand Tools, Identify Issues, Incentive Programs, On Site Support, Organizational Skills, Preventative Maintenance, Safety Standards, Sales Support, Schematics, Standard Operating Procedures (SOP), Team Player, Technical Writing, Test & Measurement Equipment, Testing, Time Management, Tuition Reimbursement, Willing to Travel, Writing Skills
LOCATION
Janesville, WI
POSTED
30+ days ago

# GEA Group Job Description

## Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

## Benefits

Start strong - Medical, dental, and vision coverage begins on your first day

Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster

Keep learning - Take advantage of tuition reimbursement to further your education or skillset

Live well - Our wellness incentive program rewards healthy habits

Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance

Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

## Job Responsibilities

Responsibilities include, but are not limited to the following:

  • Travel to customer sites to perform preventive maintenance and emergency service
  • Performs new machine installation, commissioning and customer training
  • Ability to troubleshoot mechanical issues and communicate effectively with customers
  • Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
  • Acts in a professional, courteous and business-like manner to enhance the company in the market place
  • Install, commission, troubleshoot, service, and repair GEA and third-party equipment
  • Performs preventive maintenance, upgrades, and audits onsite
  • Ensure work is done per GEA SOPs, safety standards, and deadlines
  • Support service sales with leads and customer relationship management
  • Provide technical direction and customer training when needed
  • Maintain accurate documentation and service reports

## Qualifications

Strong background in Mechanical, Electrical (AC/DC), or Millwright trades Ability to read and interpret gauges, schematics, and control systems Skilled in troubleshooting digital, electrical, pneumatic, and mechanical systems Proficient in using measurement tools and testing equipment Solid communication and teamwork skills-serving as the face of GEA onsite Organized and professional with strong customer service ethics Comfortable in a high-travel, hands-on field service environment

## Your Profile / Qualifications

A bachelors degree from the University of Wisconsin Madison or equivalent is required. A minimum of 5 years working with mechanical equipment Extensive Travel, up to 75% Ability to work up to 12 hours at times Availability for occasional weekend work Understanding of Hand Tools and mechanical techniques Computer Literate Some technical writing skills Ability to read Schematics, Diagrams and Technical manuals Must be able to function well, in an unsupervised position Must have a valid driver license Must be able to discuss technically complex issues with non-technical persons Good organizational skills, particularly on site, are critical

## About GEA

At GEA, we don't just offer jobs-we offer opportunities to thrive, grow, and make an impact.

## Compensation

The typical base pay range for this position at the start of employment is $30 - $40/hour. GEA Group has different base pay ranges for different work locations within the United States.

## Note

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

## Equal Opportunity Employer

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

## Visa and Work Sponsorship

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

## Apply Now

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About the Company

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GEA Group AG