ABB (Asea Brown Boveri), Automation, Budgeting, Customer Support/Service, Customer/Client Research, Debugging Skills, Documentation, Electrical Wiring, Electricity, Equipment Maintenance/Repair, High School Diploma, Human Machine Interface (HMI), Hydraulic Engineering, Identify Issues, Manufacturing Equipment, Network Programming, On Site Support, Plasma, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Safety Systems, Startup, Systems Maintenance, Team Player, Technical Support, Time Management, Willing to Travel
Title: Field Service Technician
Type: FTE, Hourly Non-Exempt
Location: Home based in Northern Illinois
Note: 100% Travel Monday-Friday, some weekends. Expenses covered. Paid overtime.
Summary
Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company-owned location. This position is up to 100% travel within the region.
Requirements
- Minimum 5+ years of field service experience
- Minimum 4+ years electrical troubleshooting experience (highly preferred)
- Minimum of a High School diploma or GED; Associates or Technical Certifications preferred
- Experience with in-field installation and start-up of intermediate to advanced level mfg. equipment
- Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment
- Ability to read and interpret electrical and mechanical prints
- Ability to successfully complete start-up and debug on basic to intermediate level system
- Basic knowledge of one of the following robotic processes is required: GMAW or Plasma cutting
- Safety System, Network, and Fieldbus Programming/ troubleshooting experience – preferred
- Hydraulic/ Pneumatic/ Lubrication system troubleshooting experience – preferred
- Robot Programming experience, Fanuc and/or ABB – preferred
- Machine programming (PLC/HMI) experience – preferred
- Record of positive customer feedback
Responsibilities
- Ability to travel regionally up to 100%, including occasional weekends as needed
- Provide technical support, solve problems, testing, training, installs and maintenance
- Deliver a consistent, positive, and exceptional customer service experience
- Work environment may be individually focused or working with a team
- Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks and Fieldbus
- Take initiative to meet challenging project timelines and budgets
- Ability to support all aspects of equipment install (rigging, alignment, wiring, startup, etc.)
- Complete all work -elated documentation with the customer while onsite
- Assist in any other activities that help to support ongoing strategies
W
Wright Technical Services