CompTIA A+, Computer Maintenance, Computer Systems, Customer Support/Service, Hardware Repair, Hardware Upgrades, Identify Issues, On Site Support, Peripheral Hardware, Software Upgrades, Systems Maintenance, Technical Support, Technical Training, Willing to Travel
LOCATION
Fort Lauderdale, FL
POSTED
Today
Field Service Technician
Pay: $25.00/hr
Schedule: Monday – Friday | 8:00 AM – 5:00 PM | Minimal overtime
Location: Fort Lauderdale, FL 33345
Travel: Required (200–300 miles/day)
Territory: Candidates must reside within 60 miles south or west of Fort Lauderdale (north is covered by another territory).
Contract role.
Position Overview
We are seeking a Field Service Technician to provide onsite technical support at Bank locations. This role is ideal for someone with strong customer service skills, technical troubleshooting experience, and the ability to travel throughout the assigned territory.
Responsibilities
Travel to client locations to provide onsite technical support.
Diagnose, troubleshoot, repair, and maintain computer systems, hardware, and peripherals.
Install, upgrade, and replace hardware and software as needed.
Support user accounts, security access, and system permissions.
Document service activities and repairs.
Order and replace parts as needed.
Provide exceptional customer service while resolving technical issues.
Train end users on equipment and basic troubleshooting when necessary.
Qualifications/Requirements
Drug and Background screening
3 year MVR-reliable transportation
1+ year of IT support or field technician experience.
Strong customer service and troubleshooting skills.
Reliable transportation and willingness to travel daily.
CompTIA A+ certification is preferred but not required.
Associate's degree or equivalent experience is a plus.
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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About the Company
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inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.