Field Service Technician I - Packaging Equipment

Red Frog Solutions

Cerritos, CA

JOB DETAILS
SALARY
$40,000–$50,000
LOCATION
Cerritos, CA
POSTED
19 days ago
Cerritos, CA
Full-time (1099 Independent Contractor or W2 Employee)
Bilingual English and Spanish Required
$40K - $50K Base Salary Plus Commission

Additional earning potential through commission on replacement parts, components, and service-related opportunities
Growth opportunities as the company expands

Position Overview
The Technician will be responsible for the assembly, installation, and field service of customized automation machinery. This role bridges the gap between engineering design and physical implementation, ensuring that high-performance systems (such as liquid fillers, induction sealers, and robotic palletizers) operate at peak efficiency for our clients.

In addition to technical service responsibilities, this role includes a customer-facing sales component, where the technician will identify opportunities to recommend replacement parts, upgrades, preventive maintenance programs, and service-related solutions — earning commission on qualified upsells.

Qualifications
3+ years of mechanical field experience
Bilingual English and Spanish
Background as a Service Maintenance Technician, Manufacturing Technician, Line Operator, or Maintenance Manager
Hands-on experience maintaining, repairing, or owning uptime of equipment or production lines
Strong mechanical aptitude and troubleshooting skills
Comfortable working independently in the field and in a growing company environment
Professional, customer-facing communication skills

Ideal (Not Required)
Liquid filling equipment
Cappers
Labelers / packaging line components
Similar mechanical or automated manufacturing equipment
Experience identifying and recommending parts or service improvements to customers

Key Responsibilities
Perform on-site service, maintenance, and troubleshooting of packaging equipment
Support new equipment installations, startups, and customer checkups
Service and maintain existing customer machines, including equipment not originally sold by Coast Integrated
Diagnose mechanical issues and ensure optimal machine performance
Work directly with customers in a professional, solutions-oriented manner
Identify opportunities to recommend replacement parts, upgrades, and preventive maintenance programs
Generate additional revenue through upselling parts and service solutions (commission eligible)
Collaborate closely with the lead technician on field service and installations
Participate in OEM and factory training, including travel to Monterey, Mexico
Maintain accurate service documentation and customer communication

About the Company

R

Red Frog Solutions