Field Service Technician I-II (Semiconductor) (31778)

Ebara Technologies

Chandler, AZ

JOB DETAILS
SALARY
$27–$29 Per Hour
SKILLS
Communication Skills, Computer Software, Computer Systems, Contract Management, Customer Relations, Documentation, Driver's License, Electricity, Electronics, Equipment Maintenance/Repair, Identify Issues, Lift/Move 35 Pounds, Loading Dock, Machining Operations, Medical Tests, Microsoft Internet Explorer Browser, Microsoft Office, On Site Support, Presentation/Verbal Skills, Preventative Maintenance, Product Support, Professional Services, Reporting Skills, Root Cause Analysis, Safety Training, Safety/Work Safety, Schematics, Secondary School, Semiconductors, Staff Policies, Startup, Systems Hardware, Team Player, Time Management, Writing Skills
LOCATION
Chandler, AZ
POSTED
Today

Field Service Technician I-II (Semiconductor)

Chandler, AZ

Overview

Salary Range $27.00 - $29.00 Hourly Level Entry Position Type Full Time Job Shift Nights Education Level High School Travel Percentage Negligible Category Professional Services

Description

Position Summary: Under direct supervision, perform client-site service, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking. This position is a compressed night shift (Sunday, Monday, Tuesday, and every other Saturday).

Essential Functions:

  • Service equipment and/or products at customer sites or service centers, including all contracted preventive maintenance, unscheduled maintenance, consumable changes, installations, and start-ups.
  • Ability to interpret operation manuals to determine the root cause of tool failures.
  • Provide documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using customers' systems.
  • Perform preventive maintenance with direct supervision.
  • Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols.
  • Comply with Finesse training for proper maintenance of parts usage and transactions.
  • Under supervision and direction, must have the ability to perform installation activities on CMP equipment covered under phase one (dock/level and interconnection) of tool installation or just before the power-on process.
  • Comply with EBARA's safety policies, including participation in and completion of all required safety training.
  • Maintain a clean and safe working environment compliant with Ebara and customer safety policies.
  • Perform other duties as assigned.

Qualifications

Position Qualifications Competency Statement(s):

  • The ability to lift 35 lbs. unassisted from the floor to waist level.
  • The ability to read and work from electrical and mechanical schematics and diagrams.
  • The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
  • The ability to perform the essential functions of the position in a cross cultural, demanding and dynamic environment.
  • The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
  • The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
  • The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.
  • If a respirator is used in this role, the ability to successfully PASS annual respirator fit test and medical exam.

Education:

  • High School or Associate of Science degree in Electronics, or completion of an accredited basic electronics program, or equivalent experience.
  • Experience
  • Preferred: Zero (0) to Four (4) years of work-related experience, preferably in the semiconductor industry.
  • Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.
  • Strong Customer Relations skills.

Skills & Abilities:

  • Demonstrated ability to troubleshoot down to a component level.
  • Working knowledge of computer systems including software packages such as Microsoft Office, Internet Explorer.
  • Strong relationship building skills with ability to collaborate and work effectively with internal colleagues and customers.
  • Demonstrated teamwork skills. Demonstrated excellent written and oral communication skills.
  • Provide verification of good driving record if servicing customers offsite.

About the Company

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Ebara Technologies

Ebara Technologies takes it seriously when its parent says, "keep your room clean." Ebara manufactures cleanroom equipment necessary in semiconductor production. Through its two divisions, Components and Semiconductor Equipment, Ebara provides cleaning and ozone, systems, exhaust systems, chemical mechanical polishing systems, wafer plating, heaters, and other equipment used in the electronics industry for silicon wafer processing. It also offers solar exhaust management products as well as products for photovoltaic and OLED processes. Ebara Technologies has sales offices throughout the US, and sales and production facilities in Asia and Europe. Founded in 1990, the company is a part of Ebara Corporation's Precision Machinery Group.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1991