Field Service Technician

Job Title: Field Service Technician

Job Description

We are seeking a dedicated Field Service Technician to join our team, working within the Polyurethane Division. The role involves significant travel, working closely with a team of engineers to install, commission, and troubleshoot machines, ensuring customer satisfaction and equipment efficiency.

Responsibilities

• Respond to service calls from the company"s installed base, independently providing solutions.
• Collaborate with sales, marketing, IT, and engineering to develop training and educational materials for internal use and customers.
• Conduct final testing, installation, and first-piece production sign-off.
• Closely interact with engineering to support customer technical issues.
• Install, commission, and train customers on equipment at their sites.
• Read electrical schematics, engineering drawings, and bills of materials, troubleshooting using basic electrical skills.
• Understand PLC logic and similar machine controls.
• Travel up to 50% of the time, working independently on-site with customers while maintaining strong customer interface skills.
• Work in hot and cold temperature extremes typical of warehouse or industrial environments.
• Possess a valid driver"s license and the ability to operate a motor vehicle safely.

Essential Skills

• Electrical and mechanical knowledge.
• Ability to work independently.
• High-level knowledge of machine functions, including hydraulics, pumps, fluid systems, and dispensing.
• Ability to read and edit prints in AutoCAD.
• Experience working with ladder logic.

Additional Skills & Qualifications

• High-level PLC/HMI knowledge.
• A preference for a bachelor"s or associate"s degree in a related field, though not required.

Work Environment

The work environment includes a clean shop floor with the possibility of experiencing various customer site environments. The role offers consistent work in a niche market, providing opportunities to gain knowledge in different areas and grow your skills.

Job Type & Location

This is a Contract to Hire position based out of Grand Rapids, MI.

Pay and Benefits

The pay range for this position is $32.00 - $34.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grand Rapids,MI.

Application Deadline

This position is anticipated to close on Jul 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.