The Field Service Technician will be responsible for transporting, installing (if applicable), and maintaining equipment, replacement parts, tools, and other vending equipment in an organized and structured manner. The team is also responsible for shop rebuilding of vending and office coffee equipment.Department: Savannah 201722Employment Type: Full TimeLocation: Fort WayneReporting To: Matthew EvansCompensation: $18 - $19 / yearResponsibilitiesRepair and install vending and office coffee equipment to promote continuous operation.Transport equipment, install replacement parts, and perform repairs using tools at various accounts throughout Detroit and surrounding areas using a company vehicle.Troubleshoot and restore malfunctioning machines to working order in the field.Swap failed equipment, clean, and/or make minor adjustments to malfunctioning components.Communicate effectively with dispatchers and clients; run electrical wire and plumbing tubes as needed.Respond promptly to customer needs/requests to ensure customer satisfaction.Support a service‑oriented environment that encourages others to improve their service actions.Maintain a positive and enthusiastic attitude with coworkers and customers.Follow through on actions when a customer makes a special request or asks questions.Continuously seek to exceed customer expectations and anticipate their needs ahead of time.Handle additional projects and assignments as needed.Job RequirementsHigh‑School Diploma or GED; technical experience related to vending and coffee machines.Experience with small machine and/or vending repairs.Basic electrical, plumbing, refrigeration, HVAC, and electronics repair experience and/or education.Ability to work independently, stay focused and motivated, and manage time effectively.Comfortable working in a wide range of environments such as plants, hospitals, schools, or corporate buildings.Display a positive attitude with coworkers and customers.Respond promptly to customer needs/requests to ensure satisfaction.Lift 75–100 lbs regularly and use hand tools for installation and maintenance.Experience in the vending field preferred.Experience driving commercial vehicles preferred.Willingness to collaborate and ask for help when needed.Willingness to learn about new machines, technologies and repair techniques.Valid and clean driver's license.Detail oriented, diplomatic, and comfortable working in structured environments.Ability to meet the physical demands of the role, including frequent lifting, standing, stooping, crouching, climbing, and walking for extended periods.Comfortable working and driving in extreme weather conditions.BenefitsWe prioritize the health, wellness and work‑life balance of our team members and have designed comprehensive compensation packages to reflect that.Full‑time staff are eligible for medical, dental, and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at‑work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees also have access to an inclusive employee assistance program.Part‑time staff have eligibility for a 401(k) with company match and at‑work dining perks, and can use the employee assistance program.Location‑specific perks may also include wellness programming, on‑the‑job training, corporate‑hosted courses, certifications, and team events.#J-18808-Ljbffr